Nigeria Job Openings
Deloitte Human Capital Consulting West Africa
Nursing Education & Learning Manager
Abuja
FULL TIME
December 2, 2024
On behalf of our client, Deloitte is recruiting for the role of a Customer Care Lead to join the organization in Abuja, Nigeria.
About the Client
The African Medical Centre of Excellence, Abuja (AMCE Abuja), a quaternary-level multi-specialty medical institution developed by Afreximbank aims to revolutionize healthcare in Africa. Established to address critical gaps, the AMCE Abuja is committed to providing world-class care through innovative research, development, and education. The Centre will offer comprehensive services in oncology, haematology, cardiovascular care, and general healthcare across the continent, with plans for expansion. The construction phase, supported by global partners, precedes a phased rollout over six years, evolving into a 500-bed facility.
Set to commence operations in early 2025, this flagship facility in Abuja is a key part of Afreximbank’s network of healthcare facilities, actively countering brain drain, reducing medical tourism by offering advanced procedures such as stem cell transplantation and state-of-the-art treatments for various diseases, and fostering employment opportunities. The vision for the AMCE initiative is to shape a healthier and more educated future for Africa.
Job Description
Curriculum Development and Delivery:
- Conduct regular needs assessments to identify training gaps and opportunities for improvement.
- Develop and implement comprehensive curriculum plans for various nursing roles, including orientation, continuing education, and specialized training.
- Deliver effective training programs using a variety of methods, such as classroom instruction, online learning, and simulations.
- Evaluate the effectiveness of training programs through assessments, surveys, and performance evaluations.
Clinical Skills Training:
- Oversee the operation of clinical skills labs, providing hands-on training in procedures and techniques.
- Develop and implement simulation-based training scenarios to enhance clinical decision-making and problem-solving skills.
- Develop and administer clinical competency assessments to ensure that nurses meet required standards.
Regulatory Compliance and Accreditation:
- Ensure compliance with regulatory requirements, such as those set by the Joint Commission, CMS, and state boards of nursing.
- Maintain compliance with accreditation standards, such as those set by the Accreditation Commission for Education in Nursing (ACEN).
- Manage the continuing education requirements for nursing staff, ensuring compliance with licensing and certification regulations.
Staff Development and Mentorship
- Develop and implement mentorship programs to support the professional growth of new nurses.
- Assist nurses in identifying career goals and developing plans to achieve them.
- Collaborate with nursing leaders to identify areas for performance improvement and develop targeted training interventions.
Technology Integration
- Utilize LMS to deliver online training and track learner progress.
- Develop and implement e-learning modules to provide flexible and accessible training.
- Utilize high-fidelity simulation technology to enhance clinical skills training.
Qualifications
Educational Requirements
- Bachelor’s degree in Nursing or any relevant field.
- Master’s degree is an added advantage.
- A certification as a training administrator is an added advantage
- A valid nursing license is an added advantage
- 6 - 8 years’ progressive experience in customer service in the medical device or pharmaceutical industry.
- Progressive experience in customer service in the medical
Additional Information
African Medical Centre of Excellence, Abuja (AMCE Abuja) aims to be an Employer of Choice, providing equal opportunity for everyone regardless of their background, gender, race and other protected characteristics.
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