Nigeria Job Openings
QFA NIGERIA LTD
Customer Success Executive
Lagos
FULL TIME
November 7, 2024
● Manage relationships with customers to maintain overall customer health and growth.
● Meet and exceed retention goals.
● Leverage relationships with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities.
● Be a spokesperson for the brands with the customer – share our digital transformation vision
● Maintain high customer satisfaction and ensure that customers act as the brands’ advocates.
● Organize and orchestrate cross functional resources to fulfill customer requirements, and proactively engage in helping customer business success.
● Participate in on-boarding activities and product demonstrations post purchase.
● Be the voice of the customer back to our Product organization, communicate trending customer feedback and ideas.
● Telemarketing ( staffs are expected to cross sell and Upsell with targets given every month.
● Inbound calls
● Outbound calls
● Email Resolution
● Response to life chat ( Whatsapp,Google review).
● Be the first point of escalation for response to all our social media pages, escalated by the digital
marketer.
Job Type: Full-time
Pay: Up to ₦100,000.00 per month
● Meet and exceed retention goals.
● Leverage relationships with the customer to qualify leads and help facilitate cross-sell and up-sell opportunities.
● Be a spokesperson for the brands with the customer – share our digital transformation vision
● Maintain high customer satisfaction and ensure that customers act as the brands’ advocates.
● Organize and orchestrate cross functional resources to fulfill customer requirements, and proactively engage in helping customer business success.
● Participate in on-boarding activities and product demonstrations post purchase.
● Be the voice of the customer back to our Product organization, communicate trending customer feedback and ideas.
● Telemarketing ( staffs are expected to cross sell and Upsell with targets given every month.
● Inbound calls
● Outbound calls
● Email Resolution
● Response to life chat ( Whatsapp,Google review).
● Be the first point of escalation for response to all our social media pages, escalated by the digital
marketer.
Job Type: Full-time
Pay: Up to ₦100,000.00 per month
New Job Alerts
The Future Edge
Head of Academia- Hospitality/Etiquette Management Sch.
Abuja
FULL TIME
December 3, 2024
View Job DescriptionInfradreams Limited
Corporate lawyer/consultant
Uyo
PART TIME & CONTRACT
December 3, 2024
View Job DescriptionLooking for similar job?
Outcess Solutions Nigeria Limited
Customer Service Officer
Lagos
FULL TIME
November 26, 2024
View Job DescriptionZenith Carex International
Customer Care / Sales Officer
Abuja
November 30, 2024
View Job DescriptionMoniepoint
Moniepoint Customer Success (Taraba State)
Jalingo
November 18, 2024
View Job DescriptionKhenpro Global Services
Cashier / Customer Service Officer
Lagos
FULL TIME
November 29, 2024
View Job DescriptionNew Job Alerts
The Future Edge
Head of Academia- Hospitality/Etiquette Management Sch.
Abuja
FULL TIME
December 3, 2024
View Job DescriptionInfradreams Limited
Corporate lawyer/consultant
Uyo
PART TIME & CONTRACT
December 3, 2024
View Job Description