Netherlands Job Openings
AllSaints
Stylist - 16 Hours - Amsterdam
FULL TIME
November 26, 2024
Stylist - 16 Hours - Amsterdam
Amsterdam, The Netherlands
THE ALLSAINTS TEAM
At All Saints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
At All Saints we are in the business of feelings - making our customers feel cool and confident. If, like us, you believe in the power of a great outfit, we'd love to talk to you.
We're a global brand made up of a very diverse mix of talented people in a huge variety of roles. Our products are designed in house and made by a small number of suppliers and artisans around the world to sustainable standards.
We are a brand embarking on a very exciting plan and we are seeking new members of the team who want to contribute to this.
THE ROLE
As an All Saints Stylist, you are the fundamental link between our products and customers.
The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with All Saints are there for the taking.
WHAT WILL I BE DOING?
As an All Saints Stylist, you are the fundamental link between our products and customers.
The majority of the day will be spent on the shop floor, styling and influencing our customers across our busy shop floors, but there will also be an opportunity to gain experience in visual merchandising, general store operations and personal shopping. You will also support handling first line customer enquiries via our online customer service system, with the remainder of your time being spent with in-store customers.
You will work closely with your management team, supporting the store in reaching its targets, selling our collections to our customers and ensuring that our stores are looking fabulous at all times.
You will be provided with great training tools and product knowledge, and it will be up to you to make the most of it, learning and developing in a brand where opportunities to further progress in a career with All Saints are there for the taking.
WHAT WILL I BE DOING?
- Our stores are busy and the majority of your time will be spent on the shop floor. Your day will be varied, fast-paced and most importantly, fun!
- You will style our customers in our latest collections, sharing your detailed product knowledge and providing them with an exceptional brand experience
- You will actively maintain the store’s aesthetic; ensuring that product is readily available for our customers and that floor sets and standards are upheld at all times
- Stock replenishment, deliveries and digital orders will become part of your day to day, whilst utilising our digital tools to support a positive customer journey
- You will handle and respond to first line customer queries, emails, chats, and calls across multiple topics relating to product and customer orders via our online customer service system
- You will be empowered to make service decisions for our customers to resolve their issue whilst retaining their loyalty and trust
- You will relentlessly put the customer at the heart of everything you do and work as one All Saints team to get the best result
- You will greet our customers into our store and tailor your approach to support the purpose of their visit
- Housekeeping and ensuring staff areas are maintained to the highest level of expectation, showing pride in your surroundings at all times
- Working as one team with the same goal, you will support and observe your peers, seeking feedback to support your growth and development
- You will be predominantly store based with between 30 and 50 percent of your time spent on online customer service delivered either within the store or from time to time on a work from home basis
- You will work in partnership with our specialist customer experience team leaders, receiving coaching on service delivery and ensuring that more complex customer queries are escalated to our specialist teams promptly
- Friendly and attentive; you'll constantly interact with customers in store and online from all over the world to provide an exceptional customer experience
- Awareness and knowledge of our brand, our style and our brand values - you'll support and influence your peers and customers alike
- Can do attitude and lots of enthusiasm - there's a lot of time spent on interacting with customers and colleagues on our busy shop floors
- Good problem solving techniques and ability to do so with pace, empathy and sometimes under pressure
- Tech savvy; you'll be processing a lot of transactions and store deliveries using our in-store digital tools and responding to customer queries using our online customer service system
- You'll be actively aware of brand campaigns, lookbooks and new product launches and a passionate advocate of all things All Saints
- Excellent attention to detail
- A confident communicator
- You love fashion! We need you to be an irresistible ambassador for All Saints and a believer in the power of an amazing new outfit
ABOUT THE LOCATION
Our standalone store in Amsterdam has been open since 2013 and usually trades from 12:00pm - 18:00pm (subject to seasonal change). Our team is a diverse and fun bunch. Most of the team members are also multilingual, so we teach each other different languages. So if you want to learn Spanish for example, we got you! Store Location. Approximately a 20 minute journey from Amsterdam Centraal station.
Our standalone store in Amsterdam has been open since 2013 and usually trades from 12:00pm - 18:00pm (subject to seasonal change). Our team is a diverse and fun bunch. Most of the team members are also multilingual, so we teach each other different languages. So if you want to learn Spanish for example, we got you! Store Location. Approximately a 20 minute journey from Amsterdam Centraal station.
WAAR WE VOOR STAAN
The Customer is the Boss We werken als een trots team om het beste voor onze klanten te krijgen
One Team We werken samen en moedigen anderen aan om hun ideeën te delen
We Do What We Say We Will We kennen onze doelen en we werken met duidelijke resultaten voor ogen
We Are Responsible We zijn ons bewust van onszelf, begrijpen de impact die we hebben op anderen en zijn positief over de toekomst
The Customer is the Boss We werken als een trots team om het beste voor onze klanten te krijgen
One Team We werken samen en moedigen anderen aan om hun ideeën te delen
We Do What We Say We Will We kennen onze doelen en we werken met duidelijke resultaten voor ogen
We Are Responsible We zijn ons bewust van onszelf, begrijpen de impact die we hebben op anderen en zijn positief over de toekomst
BENEFITS
Ons doel is het ontwikkelen van diverse teams en het creëren van een werkplek waar iedereen zich gerespecteerd en gewaardeerd voelt. Waar men zich van hun beste kant kan laten zien terwijl we met z’n allen bijdragen aan het succes van ons merk.
Wij erkennen het belang en de kracht van diversiteit en blijven streven naar gelijke kansen voor iedereen binnen ons bedrijf en voor diegene in ons sollicitatieproces. Ook beschermen wij tegen elke vorm van discriminatie op basis van geslacht, geslachtsverandering, burgerlijke staat, ras, ethnische achtergrond, nationaliteit, beperkingen, sexuele geaardheid, religie, gender identiteit, gender expressie, transgender status of leeftijd.
Ook al herken jij jezelf niet in alle punten, toch horen wij graag van jou.
We willen dat je weet dat het erg belangrijk voor ons is om mensen met passie voor ons merk en die open staan om te leren te vinden.
Mocht je nog ondersteuning nodig hebben of aanpassingen willen doen tijdens je sollicitatie, neem gerust contact met ons op we staan je graag bij.
#LI-Onsite
- Een ruime wardrobe vergoeding zodat jij onze mooie kleding kan dragen tijdens het werk
- De mogelijkheid om meer te verdienen door middel van onze teams commissie
- We zijn een DCCE (Disability Confident Certified Employer) werkgever
- Werknemers korting voor jou om te spenderen met vrienden en/of familie
- 25 vakantiedagen
- Verjaardagen en Vrijwilligers Dagen vrij
- Toegang tot een gym abonnement met korting
- Uitgebreid gezinsverlof (vruchtbaarheid , menopause)
- Wellnessdagen voor jou te gebruiken om wat extra aandacht te besteden aan jouw eigen lichamelijke of psychische welzijn
- Toegewijde geestelijke gezondheids steun door onze professionals
- Maaltijd vergoeding, reiskosten vergoeding en nog veel meer!
Ons doel is het ontwikkelen van diverse teams en het creëren van een werkplek waar iedereen zich gerespecteerd en gewaardeerd voelt. Waar men zich van hun beste kant kan laten zien terwijl we met z’n allen bijdragen aan het succes van ons merk.
Wij erkennen het belang en de kracht van diversiteit en blijven streven naar gelijke kansen voor iedereen binnen ons bedrijf en voor diegene in ons sollicitatieproces. Ook beschermen wij tegen elke vorm van discriminatie op basis van geslacht, geslachtsverandering, burgerlijke staat, ras, ethnische achtergrond, nationaliteit, beperkingen, sexuele geaardheid, religie, gender identiteit, gender expressie, transgender status of leeftijd.
Ook al herken jij jezelf niet in alle punten, toch horen wij graag van jou.
We willen dat je weet dat het erg belangrijk voor ons is om mensen met passie voor ons merk en die open staan om te leren te vinden.
Mocht je nog ondersteuning nodig hebben of aanpassingen willen doen tijdens je sollicitatie, neem gerust contact met ons op we staan je graag bij.
#LI-Onsite
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