Malaysia Job Openings
Lean IT Consultants Sdn Bhd
December Intake Customer Service Executive (English Speaker)
Johor Bahru
FULL TIME
November 28, 2024
JOB REQUIREMENTS:
● Excellent communication and writing skills in English and Bahasa Malaysia.
● SPM leavers are encouraged to apply.
● Able to work on rotational shifts.
● Prior working experience in the call service industry will be an added advantage.
● Good problem solving skills and ability to perform under a high paced working environment.
● Age Group: 18-55 years old.
JOB DESCRIPTION:
● Handling all inbound calls, live chat and email pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
● Exceeding customer expectation in terms of customer service & accurate information.
● Working in a team to achieve the required KPI elements and SLA.
● Good computer literacy
Job Type: Full-time
Pay: Up to RM2,600.00 per month
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