Location: KL Sentral, Kuala Lumpur
Working Hours: Monday- Sunday (rotational shift, including PH)
- 8am to 5pm
- 9am to 6pm
- 11am to 8pm
RESPONSIBILITIES

• Exceptional interpersonal, communication, and influencing skills, adept at effectively engaging with both internal and external stakeholders through verbal and written channels.
• Proactively identifies and seizes opportunities to enhance the customer experience continually.
• Highly organized, with a methodical and logical approach to work, prioritizing accuracy and meticulous attention to detail.
• Experienced in managing high work volumes under pressure to meet stringent deadlines, while effectively managing competing priorities.
• Demonstrates strong initiative, making proactive decisions to drive results.
• Possesses robust research abilities and applies knowledge with sound judgment.
• Collaborates effectively as a team player, showcasing flexibility and adaptability in a dynamic environment.
• Identifies and implements strategies to elevate the customer experience continually.
• Maintains a positive work ethic and fosters a constructive work environment, encouraging positivity among colleagues.
• Exhibits a professional demeanor, swiftly establishing credibility across internal and external stakeholders.

JOB SPECIFICATION

• Proficiency in spoken and written Mandarin & English.
• SPM/Diploma/Degree in any field.
• Fresh graduates and retiree are encouraged to apply.
• Minimum 1 year of experience in a related area preferred.
• Strong verbal communication skills, telephone etiquette, and active listening skills.
• Customer-centric mind-set.
• Ability to multitask, prioritize, and manage time effectively.
• Resilient and highly adaptable to dynamic working environments.
• Capable of working closely within a team and independently with minimal supervision.

Job Type: Permanent
Pay: RM3,000.00 - RM3,500.00 per month
Schedule:

• Rotational shift

Application Question(s):

• Able to work in rotational shift?
• Able to speak and write in Mandarin and English?