Transfer Agent, Dealing Platform, State Street & Clients, Associate

INTERNATIONAL FINANCIAL DATA SERVICES (IFDS)

IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation.

IFDSL services and supports a diverse range of products across multiple fund domicile on behalf global Asset Managers. Our unique set up provides the expertise, scale, technology and strategic support and partnership to our clients. We are deeply involved, with the support of our Shareholders, in the evolution of our Industry, towards more Innovation and Digital transformation.

IFDS Luxembourg currently services a total of €1,100 billion AUM for some of the most sophisticated and demanding asset managers in the industry. Our footprint in Luxembourg is about 320 people and we have more than 700 people globally supporting our Luxembourg businesses.

Our Mission and Values:
Our mission is to 'build great experiences for our clients, their customers and our employees'. This is achieved through our values of 'PACE & L' : Professional, Accountable, Client Focused, Excellence and Leadership.

Your Role

We are looking for a Transfer Agent, associate 2, to join our Dealing Platform team. You will be responsible for collecting and processing complex data including e.g. transaction processing, clearing platform cash movements and/or subsequent reporting, exercising due diligence as well as reviewing and implementing strict data quality processes and complying with the regulatory regimes related to Client Asset and Data protection. You will be accurately delivering high quality service in a timely manner both internally and externally by incorporating experience and industry knowledge in the daily workflow.

Your Team

You'll be working within the Dealing Platform department and directly reporting to the Line Manager, Officer level.

Your Responsibilities

• Ensure business standards and client deadlines are met on a consistent basis
• Adhere to procedures (& team's supporting documents such as e.g. user guides, job aides, checklists etc.) in relation to all tasks in a timely and accurate manner (incl. pro-active maintenance of team's e.g. procedures, user guides, job aides etc.)
• Develop and maintain a thorough knowledge of Transfer Agency processes and systems, review practices and act as a catalyst for change and improvement
• Gain broad expertise on company products
• Assist in the delivery of on-the-job training and development of other Associates
• Build and maintain internal network of contacts/liaise with other departments
• Act as first contact point for delegates with performing appropriate operational oversight support and / or controls
• Provide/seek regular feedback to/from team leader
• Act as an effective team player & deputy for immediate supervisor when appropriate always observing proper standards of market and personal conduct

Your Profile

• Degree in Finance or Economics would be an asset
• 2 to 5 years' experience of analyzing and evaluating complex data
• Transfer Agency experience/ detailed understanding of procedures
• Good working knowledge of MS Office suite, especially an advanced level of Excel
• Administrative and business support skills, with the ability to multi-task and to work calmly under pressure
• A clear and analytical methodical approach to problem-solving; organization skills for oneself and others; willingness to assume additional tasks in order to share workload within team/department; meet tight deadlines with initiative and team-oriented spirit
• Ability to prioritize and manage competing
• Excellent communication skills - Fluent in English and any other European Language such as e.g. German or Dutch would be an advantage

State Street's Speak Up Line

Job ID R-763245