15 December 2024-23:59-GMT+01:00 Central European Time (Rome)

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

• Title of Post: Supporter Experience (SX) Intern
• Supervisor: Global Regular Giving Specialist
• Unit: Private Partnerships division – Individual Giving Team
• Country: Italy
• Duty Station: Rome/Italy or remote
• Duration of internship: 8 months
• Expected Start Date: tentative 01 Jan 2025

• Assist with monthly multi-channel fundraising activities (such as: creating donation landing pages, testing emails, landing pages, follow up media messages, and refresh content of journeys, proofreading etc.);
• Support the development of new creative propositions, scoping suitable information and briefing relevant stakeholders;
• Support the optimization of ongoing activities, including telemarketing operations and automated emails, working closely within data analytics and tech team;
• Develop Supporter Experience monthly performance reports (gathering, organizing and presenting data)
• Complete data monitoring/auditing processes (follow up daily/weekly reports, duplicate checks, reconciliation of data, imports, exports, etc.);
• Attend meetings and webinars on relevant topics as available;
• Support with special projects and undertake additional responsibilities as required.

• Currently enrolled in an undergraduate or graduate programme from a recognized university OR recently graduated from an undergraduate or graduate programme (within six months prior to the application to the internship programme) from a recognized university;
• University course attendance in the past 12 months.

• Proficiency in MS Office (especially Excel - use of formulas, pivot tables etc.).

• Experience in fundraising (particularly in Individual Giving or Supporter Care);
• Understanding of digital marketing, such as email.

• Strong analytical skills;
• Excellent attention to detail and strong communication skills;
• Ability to plan and organize work with reasonable supervision;
• Ability to take initiative to solve problems and seek solutions;
• Work effectively in a multi-cultural environment and international organization;
• Demonstrate ability to quickly shift from one task to another to meet multiple support needs;
• Uses tact and courtesy to give and receive information with a variety of individuals (people oriented);
• Motivated team spirit and contributed to an inclusive and sound working environment (team player).

• Interns receive a monthly stipend from WFP up to the maximum amount of US$1000 per month depending on the duty station of assignment.
• WFP is not responsible for living expenses, arrangements for accommodation, necessary visas and related costs.
• WFP will reimburse travel ticket for candidates who are nationals of developing countries and are pursuing their studies in their home country.
• WFP will recognize candidates’ educational credentials from recognised institutions that have been certified by competent international or national authorities such as the United Nations Educational, Scientific and Cultural Organization (UNESCO) or Ministries of Education.
• Candidates who bear any of the following relations to WFP staff members are not eligible to apply: sons, daughters, brothers or sisters.

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at

  global.hrerecruitment@wfp.org

  in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified