Israel Job Openings
Wolt
Onboarding Team Lead - JLM
Jerusalem
FULL TIME
November 5, 2024
Support
Jerusalem, Israel
Full-time
Jerusalem, Israel
Full-time
Hey, you look like you might be our new Onboarding Team Lead - JLM
Support
Jerusalem, Israel
Full-time
Jerusalem, Israel
Full-time
We are looking for an Onboarding Team Lead to manage all new Support Associates onboarding processes in Haifa/ Jerusalem. The role is important in the site's management structure and within the Learning and Development teams.
The position requires a hands-on approach, project management skills, and a good understanding and experience of organizational training methods.
Key Responsibilities:
The position requires a hands-on approach, project management skills, and a good understanding and experience of organizational training methods.
Key Responsibilities:
- Leading the training process for new Associates, including managing the Onboarding Trainer team.
- Guiding and supporting new Associates from the moment they join the company until they transition to independent work in the support team.
- Overseeing, monitoring, and optimizing the training process.
- Utilizing strong management, coaching, and team motivation skills.
- Applying a deep understanding of the company's operational and service processes.
Our humble expectations
Our humble expectations
- At least 1 year of experience in organizational training departments.
- At least 1 year of experience in managing support teams- call center is a plus
- Ability to work independently and collaboratively with cross-functional teams in a fast-paced environment.
Next steps
If you are creative, like moving fast, and thrive in a dynamic environment where you get to be proactive and figure out what to do (rather than wait to be told), click below to apply!
We regret to inform you that this job opportunity is no longer available as it has expired
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