Here at Berns Brett Ireland (part of the Jensten Group), we are looking to recruit a Trainee Account Handler, to join our friendly and client focused team of 7 people.
Berns Brett Ireland is a commercial Insurance Broker based in Cavan, Ireland. We have 35+ years insurance experience and provide quality independent advice on all aspects of corporate and personal insurance, risk management and business continuity.
The main purpose of the Trainee Account Handler role is to service our Commercial policies and provide top quality client servicing. While you have a strong focus on policy renewals, you will also be involved in other servicing tasks and setting up new business.
We are pleased to be able to consider both experienced and non-experienced applicants for this role.
Key objectives & responsibilities:

• Advising customers on a range of Commercial insurance

• Building long-term relationships with colleagues, clients and insurers

• Developing customer relationships, understanding their insurance needs and providing a high level of customer service
• Completing policy renewals and making amendments and answering a range of queries
• Setting up new business
• Processing insurance documents ensuring to be compliant with local procedures, customer service standards and external compliance regulations, e.g. Central Bank of Ireland

About you
As a Trainee Account Handler you will need to have strong customer service skills, the ability to multi-task and good time management skills. You do not need insurance experience as training will be provided, but any insurance experience will be a bonus!
Other skills/requirements:

• Be educated to a minimum of Certificate / Diploma / Degree level at third level college
• A desire to work towards CII Qualifications (essential)
• A good understanding of Microsoft Word, Excel and Outlook
• A sincere interest in developing a career within the insurance/broking sector
• An excellent telephone manner with the ability to build relationships easily
• The ability to use your initiative and multi-task
• Work experience in a professional Office environment (advantageous but not essential)

Rewards & Benefits
When you join us, you can expect a supportive culture and an attractive range of rewards and benefits which include:

• Competitive salary with an annual pay review and bonus scheme
• 27 days annual leave (includes a day off for your birthday and another for a religious holiday of your choice) + bank holidays
• Auto enrolment into our excellent pension scheme (5% employer matched contribution)
• Group Life Assurance cover
• Enhanced parental pay
• Professional qualification study support relevant to your role and career
• Holiday purchase scheme- up to 5 days annually

About Us:
Berns Brett have been established as an Independent Insurance Broker, Reinsurance Broker, Financial Adviser and Risk Manager for over 50 years. Our aim is to provide service levels that are the envy of our competitors.
Launched in 2018 Jensten is one of the UK's largest independent broking groups. Growing organically and through strategic acquisition we now place over £600m Gross Written Premium (GWP) into the market via our retail insurance broking, Lloyd's and London Market broking, and specialist underwriting arms.
We fill the void in the market between a consolidator and a provincial broker. We have the scale, ambition and expertise to stand out, but the people, culture and entrepreneurial DNA to maintain our client focus. This is why we are not just one of the leading independent broking groups, we are one of the most exciting too.
And that is why you should join us!