Indonesia Job Openings
Gold's Gym
Senior Customer Experience Officer
Bandung
FULL TIME
December 4, 2024
- Proven customer support experience for at least 1 years or experience as a Client Service Representative
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Work Shifting
- Willing to be placed in Ciwalk Bandung
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Communicating with customers through various channels
- Acknowledging and resolving customer complaints
- Knowing our products inside and out so that you can answer questions
- Keeping records of customer interactions, transactions, comments, and complaints
- Providing feedback on the efficiency of the customer service process
- Ensure customer satisfaction and provide professional customer support
Ability to commute/relocate:
- Bandung: Reliably commute or planning to relocate before starting work (Required)
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