Account Receivable Management
1. Support the sales process at the BU through execution of the following:
1.1 Sales Contracts and Sales Orders
1.2 Customer billing on goods sold by the BUs
1.3 FI Billing to support non-revenue income like transporter claims, quality claims etc
1.4 Ensuring accurate treatment of tax liability arising from the sale (i.e. perform tax invoice creation, upload to e-SPT and reconcile temporary e-faktur with soft copy billing review)
2. Participate in and follow Billing team goals, work schedules and activities, back up procedures and staffing requirements to ensure coverage at all times
3. Escalate any billing issues to Billing Team Lead when necessary to avoid delays or errors in processing
4. Perform problem tracking and ensure that issues are escalated in a timely manner and properly documented, prioritized, tracked, and resolved

Service Management and Continuous Improvement
1. Identify opportunities for continuous process improvement and innovate solutions so the team can operate in an efficient and cost effective manner
2. Ensure adherence to and consistently exceed targets setup as part of the Service Level agreement
3. Identify opportunities to improve the process through innovative solutions to increase efficiency and certainty of outcomes

Audit and Compliance
1. Ensure current processes, operations, systems, databases and information security are up to date and comply with proper accounting and legal principles/policies/ procedures
2. Support auditors and legal authorities with the required information