Hungary Job Openings
FrieslandCampina
People Services Officer Tier 1 - Dutch speaking
Budapest
November 12, 2024
Join us on the next exciting step of our journey: building up People Services & Solutions as a brand new global department within Friesland Campina in Budapest. Are you eager to provide best-in-class support to our employees? Are you passionate about dealing with people, but at the same time being analytical with an attention to details? We are looking for You to join the new team!
- 0-2 years of experience in 1st line customer service management (preferably in HR) or affinity to learn
- Ability to work with data
- Proven ability to manage multiple priorities
- Work well in a fast-paced complex environment
- Fluency in Dutch and English (speaking and writing)
- Experience with systems like Success Factors and Service Now are a plus
- A wide range of benefits (cafeteria, home office and sustainable travel allowance, Met Life life- and accident insurance, Medicover package, All You Can Move sport pass, yearly bonus)
- Home office opportunity (3 days/week)
- Challenging tasks with real added value
- Career development opportunities
-
Cheerful environment with colleagues from different cultures
- Processing service requests on for example, hours and declarations, workforce administration, contracting, onboarding, learning administration, total rewards
- Connecting data from various HR systems
- Handling complex changes with standard deviations, processing them in the HR and time registration systems
- Informing the employee regarding the question asked
- Processing changes and corrections retroactively
- Checking for consistency between the different HR systems
- Having knowledge on data privacy and compliance
- Continuously standardizing processes in order to transfer them from Tier 1 to Tier 0
- Being responsible for clarifying the customer's needs and context (understanding the question behind the question), for both national and international colleagues
- Knowing where the knowledge can be found within the knowledge management systems, or know in which department the question can be answered correctly
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