Hungary Job Openings
MSCI Inc
Client Service Specialist
Budapest
FULL TIME
December 2, 2024
Sales and Relationship Management
Build and maintain our client relationships, helping to find solutions to their complex needs.Index
Set the benchmarks for our industryHow will you deepen the world’s understanding of global markets?
By combining deep knowledge and a systematic and well-defined methodology, you could help develop and construct the indexes that provide data and timely insights in an ever-changing world.
Your Team Responsibilities
MSCI Global Index Client Service is the primary point of contact for clients and users of MSCI Index products and serves as the key link to MSCI's Global Research and Index operations. The team members are responsible for directly responding to a wide variety of methodology, usage, interpretational and technical questions on MSCI benchmark products.The MSCI Index Client Service team is composed of experienced financial professionals that provide first tier support for our institutional, dominantly financial institutional clients around the world. Globally the Index Client Service group is present in the following locations: San Francisco, Monterrey, New York, London, Budapest, Mumbai, Shanghai and Manila.
Your Key Responsibilities
- Gain a deep understanding of MSCI index construction methodologies This includes remaining up to date with ongoing enhancements as well as new products as necessary.
- Able to master MSCI Index tools, applications and an usage of MSCI data
- Directly assist global clients via phone and email by answering detailed questions on our products and methodology, including
- Index construction, rebalancing and corporate event methodologies for our standard and customized indexes
- Providing trainings on the usage of our products, tools and applications
- Assisting clients with the ongoing usage of our products, data requests
- Working with internal departments to ensure all clients requests/inquiries are managed appropriately
- Conduct service reviews with clients on a regular basis
- Act as a liaison and source of feedback directly to Sales, Research, Product Management, Finance and Product Delivery groups.
- Ensuring current clients are aware of important changes and developments to the MSCI indexes
- Taking ownership of various initiatives that are aiming to improve the client experience and the efficiency of our processes
- Perform any other tasks as assigned by line manager
Your skills and experience that will help you excel
- Strong Numerate bachelor’s degree in Economics or Finance
- 5-7 years experience in client relationship management
- CFA is a plus
- Fluency in English, another European language is an advantage
- Excellent communication and presentation skills with the ability to clearly communicate complicated concepts or methodologies verbally and in writing to a wide variety of audiences
- Good understanding of capital markets and investment products and keen interest in understanding the latest developments in the financial markets
- Strong organizational skills with the ability to handle multiple projects under tight, short-term deadlines
About MSCI
What we offer you- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, Linked In Learning Pro and tailored learning opportunities for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum.
MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process.
MSCI Inc. is an equal opportunity employer committed to diversifying its workforce. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries.
To all recruitment agencies
MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes.
Note on recruitment scams
We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com
Quotes from Emilia Marton, Anja Ludzuweit, Dorottya Bruszt
Working in ESG makes you feel you are a part of something that makes a difference.
Emilia Marton | Sales and Relationship Management
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Zurich’s founder of the Women’s Leadership Forum (WLF) discusses the intersectionality of inclusivity and why change is important, even when you don’t think you need it.
Anja Ludzuweit | Sales and Relationship Management
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No matter how good you are at your job, in order to succeed and advance in your career, you need visibility. That’s where grassroots groups, organized and run by members of MSCI from all over the world come in.
Dorottya Bruszt | Sales and Relationship Management
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Benefits
MSCI is committed to providing a competitive benefit package to you and, where applicable, your family. You are entitled to an extensive range of core benefits along with a range of cafeteria benefits.
Core benefits:
- Life, Accident and Healthcare Insurance Package
- Voluntary Pension Fund contribution
- Short-term Disability/Sickness benefit
- Yearly medical screenings in private healthcare
- Paternity leave
- Glasses contribution
- Széchenyi Recreation Card/SZÉP Card
- Gift Card
- Commuting Allowance
- Voluntary healthcare fund contribution
-
Voluntary pension fund contribution
Development opportunities
Guided by your manager, our learning and development opportunities empower you to perform at your best, make and impact and shape your career.
Career paths are multidirectional and we believe new and challenging experiences drive personal growth and innovation. With access to Linked In Learning Pro and our bespoke Learning@MSCI platform, you can easily customize and tailor your learning journey to accelerate your career.
Budapest
Kassák Lajos utca 19-25
1134 Budapest
Hungary
Our Budapest office, located in the XIIIth district of the city, occupies the top three floors of the first LEED-Platinum-certified building in Hungary. As MSCI’s second-largest office, a wide variety of teams and functions are represented here, and each Wednesday we host in-person and hybrid events to nurture inter-departmental relationships. You’ll also find a wide variety of collaboration spaces, private rooms for 1:1s, relax rooms to help you recharge and showers for colleagues who like to exercise before work.
Recruitment Processs
-
1Apply online
First, click Apply and upload a CV that shows us the skills and passion you could bring to this role, as well as your contact details so we can reach out to you.
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2Talk to our recruiter
If you look like a good match, our recruiters will arrange a chat where we’ll ask about your motivations, experience, and background, and where you can ask us anything you want to know about working at MSCI.
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3Interview with our team
If you like what you hear, and we think you have what we need, then it’s time to interview with your future team, either virtually or in the office. These interviews will give you a clear insight into the team and the day-to-day responsibilities of the role.
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4Make your decision
If you’re successful, we’ll make you an offer and give you any further information you need to help you make your decision. If the answer is yes, it’s time for some background checks, and then we’ll welcome you on board!
SALES AND RELATIONSHIP MANAGEMENT
Client Service Specialist
Job Reference:
2024-2130
Location:
Budapest
Category:
Sales and Relationship Management
Solution:
Index
Job Level:
Senior Associate
Job Type:
Full-Time
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