Hong Kong Job Openings

FWD Insurance

System Engineer

FULL TIME

November 28, 2024

About FWD Group
FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.
For more information, please visit
www.fwd.com
For more information about FWD Hong Kong, please visit
www.fwd.com.hk/
.
Purpose
  • Assists in analyzing, planning, implementing, maintaining, troubleshooting, and enhancing AS400 core Life Administration System
  • Responsible for managing vendors from IT product sourcing, pricing, capabilities, performance evaluation, and SLA.
  • As the regional technical AS400 responsible person to drive the upgrade activities of LIFE Asia, Group Asia, MSP, WAS, OS/400 version upgrade, and vulnerability patching.
  • Support an internal and external audit exercise for AS400, compliance with FWD IT risk and security policies
Key accountabilities
  • Assist to monitor, maintain and support AS400 servers in a good order for the Group
  • Responsible for AS400 administration including change control, programming, testing, bug fixing, applying program temp fix, health checking on various system modules for HK and Non-HK business units
  • Plan and schedule the preventive maintenance for AS400 servers, support audit exercise on AS400 servers
  • Compile management reports on regular basis, including daily health check reports to AS400 team lead
  • Make recommendations to improve availability, capacity, and performance on AS400 servers
  • Support AS400 Cloud project in terms of planning, testing, migration, and implementation
  • Support annual DR drill exercise on AS400 for various country BU
  • Collaborate with cross functional teams to integrate AI-driven features.
  • Analyze large datasets to train and optimize generative AI algorithms.
  • Stay updated with the latest advancements in generative AI and machine training
Purpose
  • Assists in analyzing, planning, implementing, maintaining, troubleshooting, and enhancing AS400 core Life Administration System
  • Responsible for managing vendors from IT product sourcing, pricing, capabilities, performance evaluation, and SLA.
  • As the regional technical AS400 responsible person to drive the upgrade activities of LIFE Asia, Group Asia, MSP, WAS, OS/400 version upgrade, and vulnerability patching.
  • Support an internal and external audit exercise for AS400, compliance with FWD IT risk and security policies
Key accountabilities
  • Assist to monitor, maintain and support AS400 servers in a good order for the Group
  • Responsible for AS400 administration including change control, programming, testing, bug fixing, applying program temp fix, health checking on various system modules for HK and Non-HK business units
  • Plan and schedule the preventive maintenance for AS400 servers, support audit exercise on AS400 servers
  • Compile management reports on regular basis, including daily health check reports to AS400 team lead
  • Make recommendations to improve availability, capacity, and performance on AS400 servers
  • Support AS400 Cloud project in terms of planning, testing, migration, and implementation
  • Support annual DR drill exercise on AS400 for various country BU
  • Collaborate with cross functional teams to integrate AI-driven features.
  • Analyze large datasets to train and optimize generative AI algorithms.
  • Stay updated with the latest advancements in generative AI and machine training
Purpose
  • Assists in analyzing, planning, implementing, maintaining, troubleshooting, and enhancing AS400 core Life Administration System
  • Responsible for managing vendors from IT product sourcing, pricing, capabilities, performance evaluation, and SLA.
  • As the regional technical AS400 responsible person to drive the upgrade activities of LIFE Asia, Group Asia, MSP, WAS, OS/400 version upgrade, and vulnerability patching.
  • Support an internal and external audit exercise for AS400, compliance with FWD IT risk and security policies
Key accountabilities
  • Assist to monitor, maintain and support AS400 servers in a good order for the Group
  • Responsible for AS400 administration including change control, programming, testing, bug fixing, applying program temp fix, health checking on various system modules for HK and Non-HK business units
  • Plan and schedule the preventive maintenance for AS400 servers, support audit exercise on AS400 servers
  • Compile management reports on regular basis, including daily health check reports to AS400 team lead
  • Make recommendations to improve availability, capacity, and performance on AS400 servers
  • Support AS400 Cloud project in terms of planning, testing, migration, and implementation
  • Support annual DR drill exercise on AS400 for various country BU
  • Collaborate with cross functional teams to integrate AI-driven features.
  • Analyze large datasets to train and optimize generative AI algorithms.
  • Stay updated with the latest advancements in generative AI and machine training

Qualifications / experience
  • High diploma or above in computer science
  • At least 3 years’ working experience on AS400 system administration.
Knowledge & technical skills
  • Familiar with the CSC SMART/DIARY and Life Insurance business is an advantage
  • Familiar with OS Object Authority Security, Backup and Restore Operation, HMC Operation, and System Monitoring
  • Understand the process of software development life cycle
  • Capable to write Control Language (CL) for AS400 task automation
  • Hands on experience on Mimix replication tool
  • Good communication skills
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