Established in the 1970s, Sino Group is a leading property developer in Hong Kong, comprising private companies owned by the Ng Family as well as three listed companies. Our core business encompasses the development of residential properties, offices, industrial and retail properties for sale and investment in China (Hong Kong and Mainland), Singapore and Australia.

We are committed to Creating Better Lifescapes by promoting sustainable, green living in harmony with the environment, creating inspiring spaces through innovative design, while nurturing a sense of community in everything we do. Adhering to our core values of integrity, customer first, quality excellence, respect, teamwork, continuous improvement, preparedness, and sense of urgency, we work together closely to make Sino the preferred choice for customers, investors and employees.

To find out more about our commitment to Creating Better Lifescapes, please visit https://www.sino.com/en/.

The successful candidate is responsible for driving the engagement and growth of the Group's Loyalty Programmes. This role focuses on member communications, social media strategy and execution, as well as member events.

Reporting to the Manager of CEDI, he/she will be responsible for managing the development and implementation of all marketing communications for the loyalty programmes, including online and offline promotion materials, as well as overseeing the creation of social media content to drive member engagement across relevant platforms. He/she will develop and execute member events that enhance the loyalty programme value proposition, while collaborating closely with internal stakeholders and external partners to deliver integrated loyalty initiatives.

He/ she will also manage the creation and maintenance of loyalty programme content on the company website and mobile app, coordinate the development of e DMs to effectively reach and engage members, negotiate and manage partnerships on exclusive offers for the programmes, ensure brand consistency and quality across all touchpoints, and monitor programme performance to provide data-driven insights to continuously improve member experience.

Requirements:
Bachelor's degree in Marketing, Communications, or a related field.

3-5 years of relevant experience in customer loyalty, member engagement, or digital marketing.

Excellent written and verbal communication skills in both English and Chinese.

Strong project management capabilities with the ability to juggle multiple tasks and deadlines.

Proficient in using marketing automation tools, social media platforms, and content management systems.

Passion for delivering exceptional customer experiences and driving member loyalty.

Adaptable to change and comfortable working in a fast-paced, collaborative environment.

We are an equal opportunity employer who offer an inclusive and diverse workplace where people are valued and respected.

Before submitting your application, please read the Personal Data (Privacy) Policy and Personal Information Collection Statement at our Company website. Information provided will be treated in strict confidence and used for recruitment purposes only. If we have not contacted you within 4 weeks after your submission, you may consider your application unsuccessful.

Full-time