Hong Kong Job Openings
Eaton HK
Senior / Guest Service Agent
FULL TIME
November 29, 2024
Eaton Workshop is a mission-driven global hospitality company dedicated to shaping a better world based on values of inclusivity, integrity, and imagination and driven by a triple bottom line of people, planet, and profit (social, environmental, and financial). Our properties, Eaton DC in Washington DC and Eaton HK in Hong Kong, champion our brand pillars: Impact (social and environmental impact), Culture (the arts, music), Media (radio, film), Wellness (holistic health), and House (members workspace), as well as beautifully designed, ethical, and sustainable hotel and Food & Beverage offerings.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, and international laws. We welcome professionals who believe in our mission and can demonstrate parallel or applicable experience and skills to help us achieve it.
We are looking for people who embody integrity, inclusivity, compassion, humility, a growth mindset, a collaborative spirit, and last but not least, competence and accountability. We are not looking for people who pursue self-gain, aren't a team player, don't act in the interests of the company, lack competence, and don’t support our mission. Ultimately, we are looking for people who carry an adaptive growth mindset, are highly competent and accountable, and can build on their expertise and collaborate across disciplines.
JOB RESPONSIBILITIES
Provide check-in and check-out services for guests in a professional manner
Provide quality service to all guests by responding to their requests promptly, efficiently and courteously at all time
Assist in daily responsibilities, such as Up selling, Data Collection, Guest Preference and Trace Report follow-up
KNOWLEDGE & EXPERTISE
Fluent in written and spoken English, Chinese and Mandarin, other foreign language literacy is a plus
Able to multitask and work as a team
Candidates with less experience / fresh graduates will be considered as Guest Service Agent
BENEFITS
5-day work week
Discretionary bonus
Medical insurance
Dental insurance
Life insurance
Marriage leave, compassionate leave
Free duty meals
Staff discount on F&B and banquet
Complimentary overseas accommodation
Education allowance
相關職責
為客人提供登記服務
為客人提供優質服務及禮貌地回應客人的要求
協助日常工作,例如銷售,數據收集,客戶偏好及報告的跟進
相關經驗及資歷要求
精通英語,中文和普通話,懂得其他外語將作優先考慮
具備出色的組織及溝通能力
經驗較少的申請者或應屆畢業生會被考慮為客務款接員(Guest Service Agent)
員工福利
五天工作週
酌情性花紅
醫療保險
牙科保險
人壽保險
婚假及恩恤假
免費當值膳食
住宿、餐飲及宴會折扣優惠
免費住宿 (只適用於香港以外集團旗下的酒店)
學費津貼
Interested candidates please submit your application via Apply Now or send your resume by Whats App to +852 9199 9088. As selection would only base on candidate's qualification & experience, no photo is required.
For more information on Eaton HK, please visit www.eatonworkshop.com or
Click browse our Brand Video "Our People. Our Pride." to find out our believed.
(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)
有意應徵者請透過APPLY NOW遞交申請,或直接發送履歷至Whats App +852 91999088。由於甄選只基於應徵者的資歷和經驗,請無須提供相片。
歡迎瀏覽 www.eatonworkshop.com 或本酒店簡介短片「我的驕傲」以獲取更多關於逸東酒店的資訊。
(所收集的個人資料將被嚴格保密並僅限於招聘用途)
Full-time
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