Job Responsibilities:
1. Leveraging a Superior Business Mindset for Senior e-Commerce Consultancy
Develop and implement e-commerce strategies tailored to understand and address the unique business needs of our clients, thereby boosting customer engagement, increasing online acquisition, sales revenues, and promoting operational efficiency.
Analyze sales and traffic data to provide strategic insights and recommendations, adapting strategies as necessary to meet the evolving needs of the business;
Engage deeply in understanding clients’ industries, business needs, and company culture, strategizing to support their growth and success.
Stay updated on e-commerce market trends and customer behavior, and apply this knowledge to business strategies.
2. Excelling in Team Collaboration and Rigorous Project Management
Lead the e-commerce team composed of operational, technical, and UI/UX specialists, fostering agility and readiness to adapt to new changes. Facilitate effective communication among different team stakeholders to ensure alignment of operations across each marketing campaign;
Co-ordinate with 3rd party fulfillment vendors, offline stores, payment gateways, and various departments to ensure a smooth supply chain and system;
Liaise closely with the brand headquarter and internal teams to operate e-Store in Hong Kong and ensure a smooth running of daily operation and business;
Collaborate with media agency and headquarter to develop and launch promotions or new digital initiatives to drive sales and traffic to the e-Store;
Oversee the team and manage daily operations in detail, including:
Inventory tracking, order fulfillment, and payment transactions.
Online merchandising tailored to sales trends, purchase behavior, and promotional needs.
Website UI/UX management, focusing on optimizing user journeys for campaigns and purchase flows.
O2O operations management to support offline pickup service.
SAP Hybris and Adobe Experience Manager operations
Promotion page copywriting and visual creation
3. Comprehensive Expertise in Advanced Technology and System Operations
Be the go-to expert for both team members and clients regarding SAP Hybris operations, rule-setting logic, debugging, Adobe Experience Manager operations, adoption of new technologies, Excel formulas, and more;
Guide both the team and clients in exploring innovative tools and methodologies to optimize workflow and enhance performance.

Job Requirement:
Bachelor degree in e-Commerce, Digital Marketing, Business-related discipline;
With minimum 10 years of working experience and at least 8 years experience in E-Commerce Operation / Digital Marketing / B2C online channels
Extensive knowledge and hands-on experiences in SAP Hybris commerce system, Adobe Experience Manager, Adobe Analytics, and other tools;
Strong business acumen and analytical skills in digital, e-commerce, sales, quality assurance, and campaign;
Demonstrated ability to lead projects and manage change across multiple disciplines concurrently ;
Proven project management skills with a track record of delivering projects on time and on budget ;
Excellent communication skills in both written and spoken English and Chinese, with the ability to clearly convey complex concepts and strategies .

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Full-time