Hong Kong Job Openings

C&T Group

Senior Account Manager/ Account Manager - HCM

FULL TIME

November 29, 2024

Posted on 29/11/24 16:42

Full Time

Hong Kong SAR

Responsibilities:
Maintain good customer relations with existing customers on Human Capital Management (HCM)/ Human Resources Management System (HRMS) and understand their challenges and new requirements
Regularly engage with existing install base customers, present our latest HCM solutions to identify upgrade or upsell opportunities to achieve revenue targets and business objectives
Act as an ambassador to solve customer issues by cooperating with internal stakeholders. When there are customer needs, promote HCM new modules and upgrade version to existing customer in Hong Kong and/or Macau
Prepare quotations and tender proposals, negotiating contract terms and conditions and winning customer’s contracts
Collaborate with internal pre-sales consultants and project team to prepare sales proposal, conduct solution demonstration and presentation to senior executives of customers
Follow-up potential customer inquiries, maintain update of sales lead and provide regular business update to business unit head
Formulate strategic business plans and execute accordingly to achieve targets
Report regularly on sales pipeline and target achievement progress Requirements:
Minimum 5 years solid IT solutions customer relations or sales experience with proven sales track records
Prior HCM/HRMS or enterprise software/ solutions/ Saas sales experience an added advantage
Holding a Bachelor’s degree in business administration / marketing / computer science or equivalent
Experience of selling software and services
Strong customer satisfaction mindset, interpersonal and communication skills
Able to work independently, self-motivate and willing to take challenges
Good communication skill, fluent both spoken and written English and Chinese
As a caring company, staff development is one of our top priorities. We offer attractive remuneration packages with a wide range of fringe benefits include medical & dental insurance, education allowance, performance bonus and excellent career prospect to the right candidate. We also offer on-the-job training and specialized training programme to uplift the potential of our staff.

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