Service Now Consultant

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.


Join our continuously growing team, which employs over 2.500 professionals in Greece, and is listed in Greece's Top Employers, Great Place to Work and Best Workplaces for Women for 2024! Experience great flexibility, under our hybrid operating model across our offices in Athens, Patras, and Thessaloniki, while benefiting from personalized learning and career development opportunities. We prioritize diversity, equity, and inclusion, fostering an environment where everyone's unique perspectives are valued, that supports you in building an exceptional experience for yourself, and a better working world for all.


The opportunity


Service Now is a global tool used widely to manage the business processes of Enterprise clients. As Senior Service Now Developer you would be a part of project teams involved in the implementation, configuration and maintenance of Service Now platform allowing you to develop your technical and business skills in a global environment. As Global Elite Service Now partner EY works with all types of modules of the platform, heavily using their features and developing custom solutions not yet built by others.


Your key responsibilities


As Senior Service Now Developer you will be responsible for overseeing of development and implementation of business processes as well as the analysis of the business requirements before getting to this point or during the development phases. You might develop the architecture of Service Now solutions.


Skills and attributes for success


To succeed in the role, you must have a very good understanding of the platform and be confident while working through implementation, customization, or maintenance projects. This can be expressed by:

• Very good understanding of Service Now Platform architecture – minimum 3 years,
• proven track of product customizations or integrations, implementation, maintenance,
• experience in project activities as a Developer or Architect.

To qualify for the role, you must have

• A bachelor's degree, preferably in Computer Science, Information Systems Management, Engineering or similar discipline; supported by experience in a similar technical environment
• Two or more years of Service Now technical experience
• Proven experience in Java Script
• Demonstrate an awareness of Best Practices in the IT industry
• Thorough understanding of ITIL and Agile
• Experience delivering large scale Service Now engagements or complex IT engagements
• A customer-focused approach to work, and the ability to support the development of digital platform strategies
• The ability to meet strict deadlines
• The confidence to build lasting relationships and influence senior colleagues and clients from a wide range of backgrounds

What we offer

• 
  Competitive remuneration package: You’ll be rewarded for your individual and team performance. Depending on your experience, our comprehensive rewards package includes benefits that suit your needs including cutting-edge technological equipment, ticket restaurant vouchers, a private health insurance scheme, life insurance, income protection and an exclusive EY benefits club that provides a wide range of discounts, offers and promotions.
• Flexible working arrangements: We operate under a hybrid working model, which is defined based on both your own preferences and team’s needs, and we enjoy our summers with short Fridays.
• Personalized learning experience and career development: We provide free and unlimited access to educational platforms and EY Badges, support certifications, and provide coaching and feedback, as a part of our Leadership & Development process, all of which can lead to a meaningful impact and success as defined by you.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.
• International Experience: Become part of international projects and work along multicultural teams, through our global network.
• Above all, you will be working in one of the most recognized employers in Greece, as we have been awarded the Top Employers, Great Place to Work and Best Workplaces for Women awards for 2024.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.


The exceptional EY experience. It’s yours to build.


Apply now.


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