Germany Job Openings

METRO Markets GmbH

CRM Specialist (m/f/d) [1 year contract]

Düsseldorf

FULL TIME

December 2, 2024

Online marketplaces have never been this awesome.
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.

As an e-commerce marketplace, METRO Markets Gmb H works with hundreds of partners in Germany, Europe and beyond, managing thousands of products to meet our customers' needs and provide outstanding service. We are part of the METRO Group.

Your primary responsibilities as a CRM Specialist will include, but are not limited to:
  • Planning, creating and executing adhoc as well as automated campaigns with Bloomreach through various direct marketing channels (email, printed direct mail). closely with multiple cross-functional stakeholders within teams (Country Leads, Commercial, other marketing teams, Engineering, Business Intelligence)
  • Measure and monitor campaign performance and proactively abstract optimization suggestions and evolve our communications in terms of segmentation, personalization, and templating
  • Utilizing various available data points, as well as ensuring data quality and data maintenance in Bloomreach and supporting the further development of our technical set-ups (Engineering, Business Intelligence)
  • Optimizing and further developing our CRM communication by conducting A/B testing and continuously refining campaign quality based on results
  • Drive various E2E projects

Join our team of passionate technologists and e-commerce specialists in our brand-new tech company in Düsseldorf!

You've got
  • At least 2 years of experience in the same or a similar function
  • Good analytical skills and experience with data analytic tools (e.g. Power BI, Looker Studio, Google Analytics), good HTML skills is an advantage.
  • A strong passion for customer journeys, segmentation, personalization, and online marketing in general
  • A strong communication, both verbally and in writing
  • The ability to find the right balance between a pragmatic hands-on mentality and attention to detail with high standards for your own work
  • Fun with working in a dynamic environment and the ability to learn quickly
  • Experience in the B2B or marketplace environment (an advantage)
  • Fluent English skills (our company language)
We've got
  • Innovative product and exciting career opportunities in an agile environment with a start-up mentality
  • A diverse and vibrant international environment of 70+ different nationalities
  • Flexible working hours and hybrid working with also flexible home office policy
  • 30 days of vacation per year
  • Full support from METRO Group – our mother company
  • Metro Card for shopping at discounted rates & company discounts with renowned brands
  • Job Rad
  • Health and wellbeing support
  • Language courses subsidy
  • Attractive referral program
  • Team events, Meet Ups, and Tech Talks
  • And much more
Apply for this job
About us
We create the future of B2B commerce by giving business relationships a platform. Our marketplace enables millions of business owners all over the world to focus on what they do best – delight others.
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