Job Description Summary

GE Health Care, a leading global health technology provider, has strong presence in Helsinki. In the Vallila district, we are helping healthcare providers improve patient care. In this role you will be responsible for service, installation and maintenance of monitoring solutions, anesthesia/ventilators and infant care products in Finland.

You should also develop and maintain strong interpersonal relationships with customer representatives. GE Health Care is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Responsibilities

• Maintain all models specific to a modality covering the whole country.
  
• Total system level troubleshooting on complex multi-symptom problems
  
• Interact daily with customers on equipment status issues and act to ensure service delivery satisfaction to primary customer.
  
• Complete all administration tasks on a timely manner.
  
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement
  
• Because you could be based at your home (remote work), you are responsible for planning all logistic and travel arrangements for an effective workday where your service visits are documented according to company policy. Travel could count to 100 days a year.
  
• Training delivery for GE Health Care Ultrasound equipment
  

Required Qualifications

• Bachelor´s Degree in electronics or equivalent work experience.
  
• Excellent soft skills; deals tactfully and effectively with differences of opinion, influences rather than directs.
  
• Technical analytical skills; provides guidance and advice to others.
  
• Ability to work independently.
  
• Excellent communication skills.
  
• Fluent in Finnish and English language, both written and spoken.
  
• Experience with medical technology, mainly GE Health Care Ultrasound
  

Desired skills

• Willingness to grow and develop.
  
• High work standards and quality.
  
• Shows Initiative and motivation.
  
• Plans and organizes work effectively, self-motivated
  
• Excellent communication skills, listening skills, and interpersonal skills.
  
• Strong customer skills and deals tactfully and effectively with differences of opinion (e.g., influences rather than directs)
  

Additional Information