Responsibilities

• You will maintain customer relationships and understand customer organization structure to identify decision makers.
• You will ensure continuity of customer accounts and monitor customer satisfaction metrics by proactively establishing conditions of satisfaction.
• You will strategically manage sales territory for accounts, setting standards and priorities, outlining where to and how to leverage specialized and technical resources and other roles, engaging internal and external decision makers on long-term business planning.
• You will proactively build and maintain a knowledge of Microsoft's product landscape, solutions, and strategy in the industry of assigned accounts, as well as of the business priorities; demonstrates a strong understanding of the customers' business strategy and the direction of the industry.
• You will identify customer digitalization needs and qualify new Microsoft sales opportunities.
• You will orchestrate specialized resources to engage with customers to provide strong solutions-based and technology-based engagement to help customers address their challenges and opportunities and leverage additional resources such as partners to engage with the customer to provide the right solution to the customer on their transformation journey.

Qualifications

• Bachelor's or master’s Degree in IT, Business, Finance, or related field AND demonstrated solution sales, technical sales, marketing, licensing, or channel/business development experience
• OR Relevant certifications from Microsoft or competitive platforms AND solution sales, technical sales, marketing, licensing, or channel/business development experience
• OR equivalent experience.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.