Ecuador Job Openings
Wärtsilä
Sales Support Engineer
Quito
November 28, 2024
- Support the Sales Team in the quotation process by identifying complex Spare Parts needs.
- Provide support to Sales team in elaborating proposals for customers.
- Generating customer specific solutions, specifications, and quotations according to Sales needs.
- Support Agreements and Agreement Sales in tailor madding solutions according to defined needs.
- Support and Preparing cost calculations according to directives and agreed targets.
- Evaluating technical and environmental risks of the solution.
- Ensuring that response time for sales inquiries / request / orders are met.
- Performing technical assistance to Account Managers, Agreement Managers and customers.
- Participating in relevant sales meetings with customers when required.
- Follow up the presented offers and defined KPIs.
- Provide support to Sales team elaborating proposals for customers using specific Sales Management Tools (CRM, AQUA, SAP).
- Collaboration with Sales Team and Agreement Manager to update engine running hours in CRM.
- Support invoicing process together with all stakeholders involved in this process.
- BSc/MSc in Engineering is preferred.
- 3+ years of related experience in sales support or a related role.
- Strong understanding of technical and environmental aspects of sales solutions.
- Proficiency in Sales Management Tools (e.g., CRM, AQUA, SAP).
- Excellent communication and interpersonal skills.
- Advanced proficiency in English.
- Ability to work collaboratively with cross-functional teams.
- Strong organizational and time management skills.
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