Job Description Summary
Under general direction of the AR Manager, is responsible for supervising the account set up staff in the facility, ensuring that all customer setup related activities required to open an ASD account and maintain an ASD account in good standing are handled appropriately in a quick, efficient and professional manner. Manage the establishment and maintenance of customer files.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor’s degree program.
Normally requires a minimum of five (5) to seven (7) years directly related and progressively responsible experience including at least two (2+) years at a supervisory level.

MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

• Strong leadership skills Ability to communicate effectively both orally and in writing Knowledge of financial management areas such as accounts receivable principles, uniform commercial code, business law, regulatory requirements in healthcare industry.
• Ability to follow and interpret financial statements
• Ability to implement processes resulted in satisfactory audit practices
• Strong interpersonal skills
• Ability to resolve customer issues quickly and creatively in order to improve customer satisfaction
• Familiarity with ABC/ABSG products and services
• Strong organizational skills; attention to detail Good analytical skills Excellent presentation skills Knowledge of Microsoft Word, Excel, Power Point, Outlook, and Access
• Advanced English skills.

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ADDITIONAL JOB DESCRIPTION:

• Implements and manages the documentation, monitoring and evaluation of customer files, including but not limited to adherence to compliance guidelines, completeness of proper documentation, establishment of credit limits and payment terms for new customers.
• Identifies, prepares, facilitates, and/or coordinates department meetings and training and development activities in areas requiring review and development.
• Manages all associate relations functions for the customer setup associates such as hiring, terminating and performance management.
• Monitors the overall performance of staff members to ensure compliance with policies, practices and approved account setup processes.
• Makes recommendations to the AR Manager regarding any changes to operating procedures in an effort to facilitate smooth customer file Setup &maintenance operations.
• Assists in development and maintenance of customer setup & maintenance policies and procedures and training manuals.
• Complies with all appropriate federal and state laws, Company standards of practice, policies, procedures, government rules and regulations.
• Ensures data accuracy and integrity of new accounts entered.
• Conducts/participates in internal compliance audits as it relates to customer files.
• Manages and trains account setup staff relative to customer maintenance and regulatory compliance, scheduling of work hours and timely processing of all paperwork, such as business applications, licensure, financial statements and filings
• Performs related duties as assigned.

What Cencora offers

Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements.

Full time

Affiliated Companies

Affiliated Companies: Cencora Costa Rica Limitada

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned