Colombia Job Openings

British Council

Schools Exams Cluster Manager

November 28, 2024

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

British Council Pay band: 7


Department: Exams


Contract type : Indefinite


Closing Date: Sunday, 8 th December ( 23:59 GMT)


Location : Columbia


You must have the legal right to work in the stated location. We will not be providing Visa sponsorship and relocation assistance is not provided.


British Council supports working in new ways such as hybrid working, subject to full approval by line management and conditional upon our ability to provide the appropriate level of service. This may not be appropriate for all roles but can be explored at interview.


Role Purpose:
This role will lead our work to position the British Council as the partner of choice for English assessment and training with schools across the Andes cluster, which includes Colombia, Peru, Chile, and Venezuela. It will be responsible for shaping and delivering on strategy for the schools’ sector related to our schools’ consultancy and assessment offer with an emphasis on Cambridge Assessment International Education programme (CAIE), IELTS & British Council tests. As a Business Development role, it will also involve the direct pursuit of opportunities and delivery of income and key performance indicators targets for the Andes Cluster. A key responsibility of the role is the delivery of the CAIE programme with over 40 schools with an emphasis on programme innovation, teacher training & consultancy, key account management and new school adoption


Role Context:
British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education, and civil society. An important part of our work with schools is the delivery of exams and English evaluation services, as well as bilingual development programmes within the Andes cluster, which includes Colombia, Peru, Chile and Venezuela and a number of neighbouring countries. The British Council currently manages 46 schools attached to the Cambridge Assessment International English curriculum programme in Colombia and Peru, reaching around 25,000 www.britishcouncil.org 2 students and more than 2,000 teachers. We work with a further 80 schools engaged in a wide range of evaluation services.


Main Accountabilities/Responsibilities but not limited to the following:


Relationship & Stakeholder Management
Direct relationship management of key schools’ accounts and association relationships across Andes cluster for Cambridge Assessment International Education programme (CAIE) and other exams products
• Coordinate the planning, establishment and maintenance of nominated account/stakeholder/partner or sponsor relationships, in accordance with the relationship strategy and objectives in line with cluster team and regional priorities


Strategy & Planning
• Lead on the design and delivery of a strategic plan for the schools’ sector, capable of achieving agreed targets (e.g., on margin, income, impact and take up) and aligned to relevant corporate and regional priorities


• Manage the schools’ product portfolio and business pipeline to deliver income/surplus targets for schools with a specific focus on CAIE, IELTS & British Council tests


• Draw on market insight, operational, commercial, and financial analysis to inform business development and identify areas for new, additional, or modified exams activity with schools


• Support the design of the Exams Marketing Plan then monitor and review effectiveness of its implementation


Leadership & Management
• Plan and prioritise own work activities to ensure effective delivery of diverse responsibilities and stakeholder management deliverables over a monthly to quarterly time horizon


• Enable a climate of constructive feedback and productive workplace performance.


• Share intelligence and ideas to support in identifying/developing new ways of working


• Line manage team members across the cluster team


Business Development
• Provide professional input to support the development of high quality, competitive and customer/market-focused bids, tender submissions, programme plans and sponsorship appeals, which are capable of generating specified commercial returns and cultural relations impact.


• Work with colleagues to ensure local business development initiatives are based on high quality content, accurate costing, sound commercial/contractual terms, appropriate risk mitigation measures, and are aligned to corporate priorities and plans.


• Support Head of Exams Business Development with schools’ data for financial planning, effective team performance, and new ways of working and empowerment of manages when and where appropriate


Programme Management:

Oversee CAIE programme delivery, both in terms of exams administration and security, and general British Council contractual commitments (consultancy, training, inspections, feedback, etc)

• Manage the CAIE relationship with Cambridge Assessment for Colombia and Peru, with schools and stakeholders and with regional representatives from Cambridge.


• Coordinate a national bilingual consultancy framework to incorporate current CAIE project and activity, to incorporate new structure of categorisation for bilingual schools of all levels, leading to increased income and surplus for British Council through offer of integrated services


• Manage British Council teacher training for schools within consultancy arena, ensuring appropriate level of resource and administrative support and outsourced network


• Extend recognition of CAIE programme and its qualifications with national universities and to devise strategies to enhance awareness of CAIE in Colombia and to programme reputation


Sector/Subject Expertise
• Provide thought leadership for the schools’ sector and internal team through knowledge and sharing of global trends, change, best practice and sharing of innovative solutions in a fastchanging environment


• Monitor and assesses local market, relevant to the schools’ sector, to support the maintenance of British Council’s commercial competitive edge and professional reputation


• Identify market opportunities/needs using marketing insights and customer feedback to develop & deliver audience led Business Development & Sales strategy, priorities & plan


Role Specific Knowledge and Experience:
Minimum/Essential:
  • Significant experience working with schools in a Latin American context
  • Significant experience working with international curriculum
  • Understanding of education policy and international and national standards and qualifications
  • Teacher training experience
  • Bilingual, English and Spanish

Desirable
Experience working with Cambridge Assessment International Education curriculum


A connected and trusted UK in a more connected and trusted world.


Equality , Diversity, and Inclusion (EDI) Statement


The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.


The British Council is committed to safeguarding children, young people and adults who we work with.


We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.


Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.


If you have any problems with your application please email askhr@britishcouncil.org


Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.
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