What is your profile?

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  Job Location
  
  Please be advised that this position requires candidates to be located in Bogota, Colombia.
  
  We're Looking for
  
  
  • Proven experience in account management, farming, or client relationship roles, preferably within the IT or consulting sector.
  • Experience dealing with North American client
  • Exceptional communication and interpersonal skills, with the ability to build strong client relationships.
  • Strategic thinker with the ability to identify new business opportunities and create tailored solutions.
  • Proficient in CRM tools and account management software.
  • Excellent negotiation skills and a results-oriented mindset.
  • Ability to work collaboratively in a multicultural and fast-paced environment.
  • English fluency required
  
  Responsibilities
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    Client Relationship Management: Build and maintain strong, long-term relationships with key clients in North America. Act as the main point of contact for client communications.
  • Account Farming: Identify and develop new opportunities within existing accounts to grow revenue, expand service offerings, and ensure client satisfaction.
  • Sales Strategy: Collaborate with the sales team to develop strategies for growing account revenue and maximizing client value.
  • Client Retention: Monitor client satisfaction and work proactively to address any issues, ensuring high levels of retention and repeat business.
  • Business Development: Partner with clients to understand their evolving needs, introduce them to CBTW’s full suite of services, and tailor solutions that meet their business objectives.
  • Performance Tracking: Use key metrics to evaluate account performance, generate reports, and identify areas for improvement.
  • Collaboration: Work closely with delivery, pre-sales, and technical teams to ensure a seamless experience for the client.
  • Contract Management: Oversee the renewal and renegotiation of contracts in alignment with company objectives and client requirements.
  • Market Insight: Keep up-to-date with industry trends, market conditions, and competitors to offer relevant and competitive solutions to clients.

What are we offering?


Do you see a match? We would love to see your application coming in!