POSITION: Channel Management Manager / Senior Manager
LOCATION: Shanghai, China
ORGANIZATION & POSITION DESCRIPTION:
Lead the customer experience strategy, focusing on top-notch service and support.
Deploying best practices in customer experience, managing front-end care, order book management, OTC, training, technical support, and driving CX digital transformation.
Honeywell Build Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable and productive. BA is headquartered in Atlanta, GA.
We are currently seeking a talent that reports into Honeywell’s Building Automation Greater China as a core member of BA GC commercial team.
As a channel management manager, you are expected to conduct analysis, provide guidance, and support to our channel partners and foster strong relationships and drive customer satisfaction.
In this role, you will have a significant impact on the company's success. By developing and executing channel strategies aligning with boarder BA GC strategy, you will drive business growth and expand the company's coverage through effective collaboration with channel partners. Your ability to optimize channel performance, identify new business opportunities, and provide guidance to our channel partners will be crucial for the company’s success.
This position will have unparalleled exposure to senior leaders within the organization, and a view of the entire BA portfolio. After gaining sufficient experience, a natural career progression will be either a senior level in the same function, or a position in boarder marketing team or Lo B team.

KEY RESPONSIBILITIES
Develop and implement channel strategies to drive revenue growth and enhance channel performance
Build up BA GC channel management framework and lead day-to-day MOS / execution
Optimize channel partner selection, onboarding, and enablement and assessment process and criteria
Provide strategic guidance and support to channel partners to drive customer satisfaction and achieve sales targets
Identify new business opportunities and collaborate with channel partners to deliver value-added solutions
Monitor channel performance and provide insights and recommendations for improvement
Perform other commercial related tasks as required
QUALIFICATIONS:
5+ experience in channel / sales management or sales, with a proven track record of driving channel performance and revenue growth
Full-time working experience in an analytical field, preferably with a professional service background (e.g. management consulting, market research firm, research dept. in investment banking, etc.) is a plus
Strong business acumen and understanding of market dynamics, strategic thinking & problem-solving capability
Strong communication skills in English & Chinese; Ability to build and maintain strong relationships with channel partners and internal stakeholders
Ability to effectively manage channel partner relationships and navigate complex sales cycles
Outstanding analytical skills in both qualitative and quantitative way, ability to synthesize multiple perspectives into frameworks
Can independently conduct extensive data research, e.g., desktop research, data consolidation and synthesis, conducting interviews with senior guidance
Can-do attitude, attention to details, well organized, ability to multi-task, proactively drive impact and get results
Good leadership potential: self-driven and passionate for growth, seeks and welcomes feedback, good team player, open-minded with continuous learning mindset
Proficient in CRM software and Microsoft Office Suite


Additional Information

• JOB ID: req472295
• Category: Sales Excellence and Support
• Location: Building 1, Lane 555, Huan Ke Road, Zhangjiang,Shanghai,SHANGHAI,201203,China
• Exempt