What will you do in this job?
Tour Guides at Muskoka Cruises demonstrate a positive attitude and excellent communication skills to ensure that a high level of customer service is given to each guest.

• Have fun sailing on the rivers and lakes in beautiful Muskoka. When we’re having fun, our guests have fun too.
• Provide an exciting tour experience in accordance with our programming standards to ensure all visitors to Muskoka have a unique, memorable, and exciting experience
• Assist guests with any needs while on tour, including assistance on/off the boat, photograph taking, answering questions
• Develop and deliver exciting commentaries
• Follow Muskoka Cruises Policies with respect to passenger tracking, maintenance logs, client services, etc.

Compensation: The starting salary for this position is $25-$30/h
What perks can you expect?

• Fresh air and lots of it!
• Spend your days on the water in a magical Muskoka
• Free access to boat tours for staff and family
• The chance to spend time in an inclusive culture and make life-long friends
• An awesome tan
• Paid on-the-job training
• Your place of work is on the water, not in a cubicle.
• Meet people from all over the world.
• Super Fun!

What skills and experience do you need for this job?

• Passionate and energetic individual who enjoys engaging with guests
• Strong desire to create long-lasting positive memories for guests
• Relaxed, flexible, and able to handle a few curve balls
• Committed to a Safety-First approach
• Committed to our highest quality of cleaning standards
• Work ethic and commitment to the team and guest experience
• Internally motivated with a consistently high level of energy
• Enjoy a busy, fast-paced environment
• Comfortable on your feet for extended periods in both an indoor and outdoor environment. Be prepared for all weather conditions (snow, rain, wind, hail)
• Must meet the organization's grooming and appearance standards
• High attention to detail and good communication skills
• Strong customer service skills
• Ability to effectively manage your time
• Public speaking skills
• Must be 18 years of age and a Canadian citizen or permanent resident
• Marine First Aid required (we will schedule training)
• All employees must consent to a criminal record check

What will your environment be like?
This lifestyle position starts in April and runs until October 31, 2025!

• Sunny. You will get to enjoy the beauty of being on the water every day.
• Beautiful. You’ll be in an iconic, unforgettable, and inspiring location. You’ll see fantastic scenery. You’ll participate in team events – and fun!
• Our home is filled with trees, lakes, and blue skies rather than buildings, freeways, and smog.
• Busy. You need to be prepared for walking, stair climbing, bending, reaching, and lifting (up to 50 pounds with assistance) required.

Elevate Your Resume:
A position as a Tour Guide at Muskoka Cruises will be an excellent addition to your resume. It will showcase your audience communication skills to prospective employers, as well as make you a big hit at weddings, funerals, and birthdays.
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This job description describes this role at a high level, but no document can anticipate every single task, issue, or project that could come up. We’re a team and believe that we succeed together – these job duties may change based on the needs of the team and the company as a whole.
To handle this job successfully, any person hired must be able to perform responsibilities as described. Muskoka Cruises will make any reasonable accommodations to help a person with disabilities perform their job. This job is based in Muskoka, Canada. Relocation to the area and the legal ability to work in Canada is required.
Muskoka Cruises is an equal opportunity employer and values diversity in our workforce, encouraging applications from all qualified individuals. Our organization is committed to providing persons with disabilities with equal opportunities, where possible. If you require disability related accommodation to participate in the recruitment process, please advise us as soon as possible.
Job Types: Full-time, Part-time, Fixed term contract, Seasonal
Contract length: 7 months
Pay: $20.00-$25.00 per hour
Expected hours: 28 – 40 per week
Additional pay:

• Bonus pay
• Retention bonus
• Tips

Benefits:

• On-site parking

Flexible language requirement:

• French not required

Schedule:

• 4 hour shift
• 8 hour shift
• Day shift
• Every Weekend
• Holidays
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

• Port Carling, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person
Expected start date: 2025-04-14