Passionate about Exceptional Patient Care? Look no further!
Our state-of-the-art clinic has an exciting opportunity for a passionate and dedicated casual Medical Office Assistant to join our team. This casual position offers the chance to be part of a dynamic, patient-focused environment where every day is an opportunity to make a real impact on patient care.
As a Medical Office Assistant, you’ll be the welcoming face of our clinics, ensuring patients feel at ease from the moment they arrive. Your responsibilities will include managing phone calls and emails, scheduling appointments for diagnostic imaging, and helping patients prepare for their procedures. You’ll play a key role in maintaining accurate electronic medical records and you will collaborate with our skilled technologists and radiologists to ensure seamless patient flow.
If you're excited to learn, ready to grow your career, and eager to make a difference, we’d love to hear from you. Join us and be a part of a team that’s committed to providing high-quality care and continuous learning opportunities.
What You’ll Be Doing

• Greet and check in patients, creating a warm and welcoming environment while registering their information and ensuring all forms (consent and screening) are scanned into the patient’s file.
• Manage incoming phone calls, emails, faxes, and other forms of patient inquiries.
• Schedule, reschedule, and coordinate diagnostic imaging appointments, ensuring accurate referrals and smooth patient flow.
• Assist patients with pre-exam instructions and confirm adherence to preparation requirements.
• Collaborate with technologists and radiologists to ensure timely procedures and accurate reporting.
• Update and manage systems, including RIS as needed.
• Maintain office organization, manage supplies, and perform clerical tasks such as faxing, scanning, and filing.
• Process payments prior to exams, including those normally covered by OHIP.
• Conduct opening and closing duties of the clinic, ensuring cleanliness and organization.
• Review the daily schedule to match the Ultrasound Schedule and address any patient waitlist needs.

What We’re Looking For

• Formal training in Medical Office Administration is required with one year’s experience preferred.
• Creative problem solving to provide exceptional patient care.
• Demonstrated proficiency using multiple software applications including Microsoft Office, and Netcare.
• Effective communication and teamwork with multi-disciplinary team.
• Thrives in a busy clinic environment utilizing multitasking skills.
• Desire for continuous learning to enhance skills and experience.
• Ability to promote and support effective communication and collaboration.
• Dedication to maintaining high quality and integrity.
• Strong commitment to health and safety standards.

What We Offer

• Competitive remuneration.
• A comprehensive benefits package that prioritizes health and wellness.
• A generous time-off program, including vacation days, sick hours, and personal hours.
• Exciting team-building activities.
• Opportunities for learning, growth, and development.

Life at the Women’s Ultrasound Clinic
Women's Ultrasound Clinic is very pleased to partner with Canada Diagnostics Centre's (CDC), the leading provider of medical imaging services across BC, AB, SK and ON. Canada Diagnostic Centres (CDC) is a trailblazer in diagnostic imaging since 1993. Excellence in patient care fuels our passion. As a leading provider of diagnostic services and image-guided procedures, we take pride in our 43 radiologist-led community clinic sites strategically positioned across Alberta, Saskatchewan, Ontario, and British Columbia. Join our dynamic team and contribute to our comprehensive suite of services, including MRI, CT, Ultrasound, Echocardiography, Nuclear Medicine, Mammography, X-ray, Bone Density, GI Fluoroscopy, image-guided biopsies, and state-of-the-art pain management procedures.
We are committed to cultivating a diverse and inclusive workforce. We encourage candidates from all backgrounds and identities to apply. We are dedicated to accommodating individuals with disabilities throughout the recruitment and employment process. If you require accommodation during or after the interviewing process, please email hr@canadadiagnostics.ca.
Please note that only candidates selected for an interview will be contacted. All applicants must have legal authorization to work in Canada.
Our business operations include affiliated companies, and we may share your resume with other CDC affiliates.
Job Type: Casual
Work Location: In person