Job Title: Manager Counselling and Health Promotion
Status: Regular, Part-Time
Hours: 30 hours/week
Schedule: Monday and Thursday (8:30-4:30) Tuesday and Wednesday (10 am - 6 pm)


Salary: This position starts at $57,595 per year and increases to $79,513.20 per year over a 10-year period. This salary range incorporates experience, yearly salary increments to reward years of service, and employee growth and development within the organization.
Start date: ASAP
Posting Date: November 28, 2024
Closing Date: December 13, 2024
End Date: March 31, 2025, with the possibility of extension pending funding approval.

• Support the design, management, and implementation of multi-disciplinary systems of care, supervising and supporting clinical and case management staff providing individual and group counselling services;
• Provides clinical supervision to ensure all staff provide professional, client-centered support which enables quality, culturally agile service delivery;
• Provide clinical supervision, support, and consultation through individual and group case review in counselling programs;
• Ensure that individual service plans are designed, implemented and evaluated on a continuous basis and that case plans and client files are kept up to date;
• Support intake and screening processes and systems;
• Oversees internship program, including processing of applications and providing clinical supervision to master’s level student counsellors;
• Provide clinical supervision to staff in collaboration with other program managers at DIVERSEcity;
• Responsible for the development, adoption, and commitment to clinical best practices;
• Provide case consultation for developing, implementing, coordinating, and evaluating plans and programs designed to ensure that clients’ needs are met;
• Ensure that accurate program and clients records are maintained, and that confidentiality is a priority. Conduct regular file reviews and implement file management processes to ensure that all pertinent documentation is complete and to ensure adherence to agency, ethical, funding, and legal requirements;
• Ensures training and professional development opportunities for staff to meet the emerging needs of clients in the community;
• Supports completion of annual performance reviews for all program staff.

• Monitors and ensures program service quality, utilization and evaluation in accordance with best practice and contract requirements;
• Ensures that programs utilize best practices in the field and are responsive to community needs;
• Supports with the completion of reports to funders, assigned supervisor or Board of Directors, as required;
• Participates positively and cooperatively within a team or partnership model, in meetings or when attending committees or events.
• Represents and advocates for DIVERSEcity positively and professionally in the community;
• Attends meetings and conferences & participates on advisory committees and focus groups as a representative of DIVERSEcity;
• Ensures that the Director is informed and updated on issues related to programs being managed, especially those that may present a risk to the organization.

• Ensures that programs are innovative, effective and meet the needs of clients and their community;
• Participates in external committees, advisory groups and relevant networks to be informed and updated on emerging issues, build capacity of programming and advocate on behalf of clients to help address service gaps in the community;
• Actively participates in opportunities (both internal and external) for both knowledge and skill development in program growth and development (e.g. professional development training, coaching, program manager meetings, networking, needs assessment, community growth trends and initiatives);
• Develops annual and long-range program plans to grow the program portfolio;
• Looks for innovation and building capacity within the program portfolio, including exploration of online and phone services as well as fee-based programs;
• Other duties as assigned.

• Master’s degree in social sciences or relevant post-secondary training and experience in counselling, psychology, addictions, mental health and co-occurring disorders or related fields.
• Registered Clinical Counsellor (RCC) designation for at least 5 years;
• Proven recent program development experience, with knowledge of federal-provincial contract management;
• 3 years’ experience working in a community-based non-profit society or related experience;
• 2-years’ experience working with mental health, substance use, violence prevention, or related programs/services;
• 1 year experience providing clinical supervision to staff, preferably within a unionized setting;
• Strong English language skills, including written, oral and presentation skills.
• Strong organizational and time management skills;
• Strong computer literacy skills, in particular, MS Office (Word, Excel, Power Point);
• Knowledge and experience working alongside immigrant, refugee, ethno-cultural, and racialized communities;
• Experience and knowledge of evaluation, outcomes measurement and research methodologies.
• Ability to manage multiple priorities and timelines in a fast-paced environment;
• Excellent problem-solving ability, discretion and judgement;
• Able to work independently and collegially in a team environment;
• Innovative, flexible, and able to manage change and uncertainty;
• Valid BC Driver’s License and access to a personal vehicle;
• Willing to work some evenings and weekends, as needed.