What will be your daily pursuit?: What will your compensation be?: When does this adventure begin?: What perks can you expect?:

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

What will you do in this job?:

• Daily dispatching of tours, reacting to unforeseen changes and management of sales inventory
• Creating future Columbia Icefield dispatch, troubleshooting and resolving scheduling issues
• Communication and tour orchestration with onsite Group Sales Agents
• Communication with other attractions and third-party organizations
• Maintaining Vehicle tracking reports and communicating issues to Icefield Management
• Maintaining Visitor tracking reports and daily tour pax counts
• Adjust daily dispatch to ensure efficiency and balance across drivers and equipment
• Using Radio transmission to communicate with all Columbia Icefield business areas
• Forecasting of equipment and group business, flagging issues with Icefield Management
• Communicating with emergency personnel and 911 operators if an emergency occurs
• Other duties as assigned

What skills and experience do you need for this job?:

• Organization, time management and stress handling skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Must get excited at the idea of living and working in a remote (yet very social) environment
• Fluent and articulate in English, able to communicate and comprehend over two-way radio, required
• Administrative skills including intermediate to advanced use of Microsoft Excel, required
• Experience using RTP POS Software, an asset
• Proven strength in problem solving, critical thinking, attention to detail and ability to make decisions
• Must be able to react quickly and efficiently, with flexibility in mind
• Ability to produce morale-boosting posts for staff in regard to activities & services
• Must be able to handle High stress situations calmly and logically
• Able to adapt and adhere to change easily
• Guest service-oriented mindset and an ability to work in a team environment
• Must enjoy working outdoors, even in challenging mountain weather conditions
• Comfortable working on your feet for extended periods of time in both an indoor and outdoor environment. Be prepared for all weather conditions (Snow, Rain, Wind, Hail)
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
• Standard First-Aid or higher an asset

What will your work environment be like?:

• Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
• Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
• Independent. You’ll spend your days in and around our amazing properties.
• Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

EEO: