Position Profile:

• Responsible for clerical support including patient registration and discharge, maintenance of patient records, order entry and statistics.
• Responsible for customer service including scheduling appointments, answering patient inquiries, telephone inquiries, greeting patients and visitors in a courteous manner.
• Communicates with bed allocation and other departments to arrange patient placement.
• Communicates with other departments and service areas

• High school graduate or equivalent.
• Completion of a Community College Medical Secretary Diploma an asset.
• Completion of a medical terminology course preferred.
• Minimum 1 year full time equivalent recent clerical experience required,
• Good keyboarding skills, with minimum typing speed of 40 WPM.
• Computer proficiency including Microsoft Office Suite.
• Strong interpersonal skills, both oral and written
• MEDITECH computer experience an asset
• Good organizational and problem solving skills required, including an ability to prioritize a varied and busy workload. Demonstrated ability to cope with tight deadlines, frequent interruptions and emergency situations
• Ability to work independently with minimal supervision in a team environment
• Knowledge of a second language an asset
• Demonstrated customer service skills.
• Applicants may be required to successfully complete full administrative testing, to include typing speed and MS Office.
• Excellent attendance and discipline free record required.