Brazil Job Openings

Amazon Servicos de Varejo do Brasil Ltda.
Sr. UX Writer, Shopping Experience
São Paulo
FULL TIME
November 28, 2024
- - Brazilian Portuguese native language knowledge;
- - English: speak, write, and read fluently;
- - 5+ years of UX Writing, content, marketing or related field experience
The UX Writer will focus on localizing customer-facing projects for Amazon.com.br, streamlining processes, guaranteeing deliveries on time, leveraging AI tools and, of course, bringing Brazilian Portuguese expertise to our content.
Key job responsibilities
- Translate, review, optimize, and create UX content in Brazilian Portuguese.
- Plan projects deliveries and workflows, based on different business needs and priorities.
- Define and implement guidelines and voice tones according to each launch.
- Create and maintain glossaries.
- Control and improve machine-translation engines’ quality by assessing output and providing linguistic feedback.
- Provide feedback and linguistic coaching to your peers, external vendors and engage in quality improvement initiatives when needed.
- Partner with designers, product managers and engineering on product and feature launches.
- Collaborate with global partner teams build improvements for CX and to improve processes or tools where needed.
- Attend meetings with global teams to align the localized experience for features, products, and services.
- Use research methodologies to turn customer feedback into actionable findings.
- Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency.
- Understand and respond to data (metric tests, usability studies), using that to inform future design.
- - Bachelor's Degree in Linguistics, Journalism, Language (Letras) or similar
- - Ability to problem-solving in the face of ambiguity, work autonomously, and multi-task
- - Familiarity with research methodologies and turning customer feedback into actionable findings
- - Experience working in a collaborative team and working directly with developers and stakeholders for implementation of Localized Content
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