Who We Are:
At Bandwidth, your music matters when you are part of the BAND. We celebrate differences and encourage BANDmates to be their authentic selves. #jointheband
What We Are Looking For:
We are looking for a highly motivated individual who is looking for an exciting opportunity to join a fast-paced, dedicated team. Are you wanting to forge a career with a great purpose, make an impact and never stop learning? If you enjoy multitasking, are highly organised, customer-focused, and are a detailed oriented individual, then this is the position for you!
The Regulatory Operations team provides support to the General Counsel. Assisting in the day-to-day operation on a wide variety of tasks, including maintaining and organising files, conducting research, and handling on a daily basis any requests from law enforcement and national regulatory authorities.
What You'll Do:

• Process requests from the Law Enforcement Authority (LEA) or any requests received by a National Authority.
• Prepare statistical information and figures in order to submit the information to the National Regulatory Authority (NRA).
• Drive proactive measures towards customers to ensure compliance with Bandwidth Terms and Conditions to reduce the volume of cases received.
• Perform applications for numbering resources upon request from internal departments;
• Actively follow up and engage in regulatory and industry group initiatives to prevent numbering misuse.
• Ensure the applicability of internal processes in day-to-day activities.
• Answering any requests and notifications related to Regulatory reports.
• Querying Bandwidth's systems and databases.
• Manage the invoice process and gain approval from the team.
• Work with and influence internal departments and teams to pull and analyse data from internal systems.
• Facilitate the identification, investigation, and resolution of case-related issues identified through analysis of customer data, monitoring reviews, team meetings, and ongoing interaction with the wider team.
• Maintaining structured information on the corporate organisation. Manage registered addresses and office rental spaces by acting as a single point of contact with the providers. Take all administrative steps that might be required to complete any corporate task.
• Liaising with the notary to obtain certified copies, apostilles, etc.
• Obtain company excerpts in the required language.
• Maintain the manuals and documented procedures.

What You Need:

• Bachelor's degree (legal background is preferred).
• Personal Interest in Internet and Telecommunication Industry, and experience in this field would be an advantage
• Good working knowledge of Excel.
• Strong Analytical skills and Logical in your reasoning.
• Natural curiosity and critical thinking skills to produce evidence-informed decisions.
• Ability to work within a team environment..
• Tech Savvy, know-how attitude.
• Excellent organisational and time management skills.
• Ability to be flexible and receptive to changing process demands.
• Phenomenal communicator: with excellent written, verbal, and visual communication skills with attention to detail.
• Customer-centric with the ability to understand their needs.
• Proactive mindset.
• English is mandatory, any other language is a strong asset too

The Whole Person Promise: