Belgium Job Openings
Dentsu
Client Supervisor
Brussels
FULL TIME
November 25, 2024
Job Description:
Client Supervisor
Are you ready to be part of a media team where ambition meets dynamism? Here, growth is our mantra – not just for our clients, but for you too!
In this role, you'll transform complex challenges into powerful solutions, seamlessly connecting our diverse range of services. You'll collaborate with talented colleagues from various disciplines and countries, ensuring top-notch results for our clients.
Imagine working with a mix of renowned brands, both big and small, from local gems to global giants like Groupe SEB, Bellewaerde, UPSA, Shiseido, Carlsberg, Wolt, Austrian Tourism, and Zambon.
Join us and be at the forefront of innovation and excellence!
The role
In this role, you are responsible for service quality, resulting in lasting customer relations. You ensure the deployment of the right people and resources to meet our clients' marketing and media needs and oversee the activities within dentsu media.
As a trusted advisor, you understand and articulate business insights and contribute to improving the business results of both our clients and dentsu Benelux.
You lead and monitor daily activities, proactively identify new insights and opportunities , and manage, motivate and develop client teams. Together with other departments between Belgium and the Netherlands, you develop and execute client strategies to realize growth.
Internally, you ensure timely planning and future prospects, on which dentsu bases its outlook and recruitment policies. You also influence annual financial targets by optimizing where possible.
What are you going to do?
Together with the Client Directors and Client Partners, you are the face of dentsu Benelux to the client.
Your responsibilities:
- Running and changing the Business
- Financial and budget management
- Resource allocation
- Reporting & invoicing
- Client management
- Ensuring Operational Excellence / Way of Working
- Identifies and proactively follows up on client development opportunities - Identify cross-sell, follow up on up-sell opportunities and prepare proposals
- Team management - manages and motivates our teams in line with dentsu's and our clients' objectives and culture
What we are looking for:
- We are looking for an experienced, ambitious and results-oriented Client Supervisor (3+ years) with preferably agency experience in a similar role or a client-side commercial role;
- A proven track record of effectively building and maintaining client relationships;
- Experience in managing teams of different sizes and diversity in experience levels;
- Experience in advising clients in a digital context and a passion for marketing and media;
- Strong communication skills (oral, written and public speaking) and the ability to persuade;
- Budget/P&L management.
- Language skills: Fluent in Dutch, French and English.
What else?
Lots of challenging work, tons of learning opportunities and very informal atmosphere.
dentsu is a fantastic place to work with many great benefits on offer!
Not only is it an incredibly fun place to work but as part of a multinational organization there are many opportunities to advance your career within the wider business once you have proven yourself.
Inclusion and Diversity
We’re proud to be different and that starts with our people. We believe in equal opportunities for everyone. We won’t define people by their race, gender, sexual-orientation, age or disability. Individuality is what makes us great, we want everyone to bring their full self to work and create something amazing. That’s what we care about. So, whether you’re joining us, or looking to move to a different part of the business, we work hard to make sure we create equal opportunities for everyone.
We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.
Not sure if you meet all of the requirements for this role? Please don’t hesitate to get in touch, as some of the specifications are not pre-requisites.
#LI-IP2
Location:
Brussels
Brand:
Dentsu
Time Type:
Full time
Contract Type:
Permanent
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