About the role

This position requires a person with a high level of management and interpersonal skill, with the ability and willingness to co-operate with peers, plus a sound knowledge of freight handling, service orientation and linehaul equipment.

It requires an alert, business-oriented person who capable of maximising opportunities through timely decision-making, awareness of cost control, innovative thinking and the preparedness to handle all tasks in a conscientious manner.

The position carries a responsibility for all aspects of operations that should be conducted in a safe, efficient and service oriented environment including overseeing the SA/NT Country Agent Operation. A strong focus on service delivery management, whilst optimising cost structures.

What you’ll do

• Maintain the Company vehicle fleet in accordance with divisional standards including appearance, roadworthiness and maintenance schedules and records maintained.
  
• Ensure the smooth daily running of Operations through organising and planning of daily work requirements.
  
• Manage all SA/NT Country Agents: Formal and comprehensive agreements are in place, Cost optimisation of all operating costs, Scanning, operational procedure, dangerous goods and security compliance, Business presentation meets Team Global Express Parcel objectives, Service level compliance, Risk minimisation.
  
• Direct, lead and motivate the team of employees and contractors
  
• Maintain awareness of competitive and other activities which may have a significant effect on the TGE Priority market.
  
• Achieve, or exceed operational budget expectations.
  
• Ensure that all employees & contractors are correctly attired in company uniform and generally meeting acceptable appearance standards.
  
• Drivers are to be instructed as to what must be loaded, and to the safe and secure methods of accomplishing loading in an efficient and effective manner.
  
• Monitor missed pick-ups and scanning performance.
  

What you’ll bring

• Minimum three years’ experience working in a leadership role
  
• Sound knowledge of freight handling
  
• Ability and willingness to co-operate with peers
  
• Service orientation and linehaul equipment
  
• Innovative thinking and preparedness to handle all tasks in a conscientious manner
  
• Awareness of effective cost control
  
• Ability to identify and remedy operational inefficiencies and service problems
  
• Defining and meeting service obligations to the client base
  
• Understanding of WH&S policies and legislative requirements
  
• Microsoft Office Suite expertise including Word, Excel and Power Point
  
• Good knowledge of TGE Express Parcel systems; Salesforce, Data Warehouse, TED, Transend5 and Toll Online
  

Internal applications close on 15 Dec 2024. For more information please contact Michelle.malone@teamglobalexpress.com

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/ .

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards
  
• Upskilling, training, mentoring and more to support your career development journey
  
• Fun and practical employee perks and discounts
  
• Flexible work, including work from home
  
• Inclusive parental leave policy that supports all parents & carers
  
• Peer recognition awards acknowledge when you go above and beyond.
  

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.
  
• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.
  
• TGE is listed as one of Linked In’s Top Companies of 2023 and 2024 in Australia.