We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.

Purpose
As the Injury Support and Prevention Coordinator, you will play a vital role in supporting our Rehabilitation and Return to Work processes while providing Work Health and Safety (WHS) administration across hotels and locations within the Accor Apartments & Realty portfolio.

Reporting to the Director of Work Health and Safety – Apartments & Realty, this role is ideal for a self-motivated professional with strong administrative and organizational skills, preferably with experience in injury management and a solid understanding of Workers Compensation legislation.

The Role

• Full-time, fixed-term position until February 2026
• Can be based anywhere in Australia, reporting remotely to the Director of Work Health and Safety located on the Gold Coast
• Flexible working arrangements available, including work-from-home or hybrid setups, depending on location
• Occasional travel may be required
• Supporting teams across Australia and New Zealand within the Accor Apartments & Realty network

Key Responsibilities

• Complete administrative tasks related to injury management, prevention, and compliance with state legislative requirements.
• Acting as the initial point of contact for injured workers.
• Assisting with claims and rehabilitation documentation to meet both internal and external needs.
• Supporting incident investigations and the implementation of corrective actions.
• Contributing to safety and engagement initiatives across the Apartments & Realty portfolio

Skills and Experience

• Previous exposure to Injury Management and prevention within a previous role
• Innate ability to form productive relationships with key stakeholders and across all levels of the organisation
• Effective negotiation and influencing skills to deliver results
• Preferable experience in a corporate or shared service delivery centre
• Computer literacy in Microsoft Office suites
• Exceptional communication and organisational skills
• WHS and legislative compliance knowledge
• An ability to work independently, with initiative, sound judgment, attention to detail and be able to deliver high quality results
• Face to face is not always possible so your ability to connect and maintain relationships by phone and email is key

Accor Benefits

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.