• Coordinate Testing, change management , adoption on business processes and ultimately value creation of the Customer processes for the AME region.
• She/He will also support the local and legacy applications until their migration to the target Product landscape.
• She/He will collaborate with other domains Proximity Teams in the region to ensure consistency.

• Capturing affiliates needs and specificities on a specific product domain: Conduct interviews and surveys with affiliates to understand their requirements within my specific product domain and arbitrate/challenge their claims and analyze affiliate data and feedback so tailored solutions that address their specific needs and align with the product's offerings can be considered by Product teams

• Incident Management: Act as the liaison between the Business and the incident support team within the ME, provide functional skills to qualify incidents and orient them to the right capability teams

• Performing roll-out and change management actions for global products of their domain scope: Gather insights and user feedback to enhance product functionality and user experience, prepare relevant change plan & activities and perform local change impact assessment and change activities to ease local adoption of global products, support test activities with end users and perform defined required roll-out activities

• Value Realization: Collect & consolidate relevant metrics/insights to report on value delivered from Products at affiliate level

• Bachelor's degree in Engineering or MIS
• Minimum 7 years of experience in IT especiallly in tech partner or business analytics at FMCG sector (Food/Beverage/Tobacco industry experience preferred)
• Tech-related skills in field force applications and platforms
• Third party / consultancy management
• Good knowledge in the product domain scope, with a deep understanding of challenges in the product domain for their geographical scope
• Excellent verbal and written skills in English
• Strong communication and interpersonal skills to work in a multi-cultural global Tech environment
• Able to travel when required
• Good analytical and conceptual skills

2024-12-27 2024-12-31