Are you ready to take on a dynamic role in a fast-paced and rewarding environment? We are seeking a Customer Service Specialist to manage high-volume operation and deliver exceptional service to our clients.

 Plan, implement, and coordinate invoicing processes for the allocated portfolio of customers.
 Handle and process a substantial volume of customer orders, ensuring accuracy and timely delivery.
 Act as a key liaison, maintaining strong cooperation to streamline outbound logistics activities.
 Monitor and manage inventory flows to align with client demand, proactively addressing any challenges that arise.
 Serve as the primary point of contact for client needs, fostering trust and long-term partnerships through expert guidance and effective issue resolution.
 Proactively identify and communicate potential supply and demand risks early, implementing solutions in collaboration with stakeholders.
 Drive the establishment and maintenance of long-term customer relationships by providing outstanding customer service and acting as a support and primary point of contact for customers in relation to other departments.
 Assist existing clients with their technical questions, ensure they receive all requested deliveries on time, and monitor the status of their requests.

 A university degree, preferably in Logistics or a related field.
 Proven experience in supply and order management, ideally within dynamic industries such as pharmaceuticals.
 Strong communication skills, both written and verbal, in English.
 Proficiency in MS Excel and other data analysis, reporting tools.
 Fluency in English.
 5+ years of logistics, supply chain or operations experience
 Proactive and results-oriented, with a willingness to assist customers and provide prompt service.
 Excellent problem-solving abilities and adaptability to changing priorities.
 Attention to details, strong organizational skills, and a commitment to delivering exceptional results.

You will work within a complex and evolving framework, addressing chanllanges that require a combination of technical skills strategic thinking and a proactive mindset.
The complexity of of activity offers opportunity to make a tangible impact and growth professionaly in a supportinve and collaborative team.

If you are a current Teva employee, please apply using the internal career site available on "Employee Central". By doing so, your application will be treated with priority. You will also be able to see opportunities that are open exclusively to Teva employees. Use the following link to search and apply: Internal Career Site

The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner.