Customer Representative Agent
Location: Location: Bucharest, Bucureşti, Romania
3 days from the office/2 days from home
Salary: EUR €17,000 to €18,000
Number of Openings: 20
Skills and Certifications:

• Customer Service
• Galileo
• Amadeus
• German Advanced
• English Advanced
• Portuguese Advanced
• Croatian Advanced

Key Responsibilities:

• Provide exceptional customer service to clients via phone and email, in Croatian.
• Assist customers with inquiries, concerns, and issues in a professional and timely manner.
• Ensure customer satisfaction by addressing their needs effectively and efficiently.
• Collaborate with other team members to resolve complex customer issues.
• Maintain accurate records of customer interactions and transactions.

Qualifications:

• Fluency in Croatian and English is required.
• Prior experience in customer service or a related field is preferred.
• Sales-oriented person.
• Excellent communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Strong problem-solving skills and attention to detail.

Benefits:

• Opportunity for career growth and development.
• Dynamic and inclusive work environment.
• Chance to work with a diverse and talented team.
• Training and support to help you succeed in your role.

Candidate Details

• 1+ to 2 years experience
• Seniority Level - Associate
• Management Experience Required - No
• Minimum Education - Bachelor's Degree
• Willingness to Travel - Never

Job Types: Full-time, Contract
Contract length: 12 months
Pay: 17,000.00RON - 18,000.00RON per month
Expected Start Date: 09/12/2024