Malaysia Job Openings

Tan Chong Group
Officer, Customer Service (Telemarketing)
Sentul
FULL TIME
December 3, 2024
- Contact existing and new customers to remind about motor insurance renewal and upsell products
- Perform sales conversation based on the script that describes motor and non-motor insurance products or services (with necessary adjustments) to ensure consistency of sales campaign
- Prepare quotation, explain benefits, and persuade potential customers to purchase insurance renewal and/or new market business
- Follow up potential customers through telephone, email, SMS and Whats App and answer questions from customers
- Obtain or verify customer information accurately such as name, contact number, address, email address, and payment method
- Keep records of calls and sales and record useful information/feedback for quality control
- Go the "extra mile" to meet month-by-month sales targets and facilitate future sales
- Candidate must possess at least a Primary/Secondary School/SPM/"O" Level/Diploma
- Able to work independently with a positive character and willing to take up new challenges
- Good command and written in English and Bahasa Malaysia
- The ability to speak in Mandarin will be an advantage
- Computer literate
- Minimum 1-2 years of experience in telemarketing or sales are encouraged
Pay: RM2,000.00 - RM3,000.00 per month
Schedule:
- Monday to Friday
- What is your expected salary?
- Reason of leaving previous company?
- How long will be your notice period if you were shortlisted?
- What is the highest level of education you have completed?
- Will you be able to reliably commute or relocate to Chow Kit, KL for this job?
- What is your current salary / last drawn salary?
- telemarketing: 1 year (Required)
- Sales: 1 year (Required)
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