Malaysia Job Openings
Lean IT Consultants Sdn Bhd
English Speaker Customer Service Executive- December Intake
Kuala Lumpur
FULL TIME
November 28, 2024
JOB REQUIREMENTS:
● Excellent communication and writing skills in English and Bahasa Malaysia.
● Proficiency in Mandarin language will be an added advantage.
● SPM leavers are encouraged to apply.
● Able to work on rotational shifts.
● Prior working experience in the call service industry will be an added advantage.
● Good problem-solving skills and ability to perform in a high-paced working environment.
● Age Group: 18-55 years old.
JOB DESCRIPTION:
● Attend and resolve customer/client questions or complaints via phone call, email, or live chat.
● Regularly contacting customers to ensure their experience with a product or service is satisfactory.
● Direct calls from customers to the appropriate department when necessary.
● Ensure a positive attitude towards customers at all times.
● Possess a strong understanding of the company's products.
● Keep records of customer interactions.
Job Type: Full-time
Pay: Up to RM2,900.00 per month
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