Requirements

• Able to start immediately
• Min. STPM/Diploma holders (fresh graduates) are also encouraged to apply
• Good command in English and Bahasa Malaysia (read, written, and spoken)
• Mandarin speaker is added advantage
• Computer literate with basic knowledge of MS Office applications,
• Pass pre-phone interview

Responsibility

• Excellent telephone etiquette with the ability to remain professional, confident, and patient.
• Able to handle incoming customer inquiries over the telephone or other channels by providing accurate, efficient, and quality service that exceeds customers’ expectations.
• Willingness to take responsibility and be accountable for handling customer issues professionally and courteously.
• Possess strong analytical skills to identify the cause of problems and recommend solutions.
• Excellent interpersonal skills with solid questioning and listening skills and the ability to communicate with a wide range of people.
• Ability to work under pressure and with minimum supervision.
• Ability to multi-task and with good attention to detail.

Benefits
Remunerations package:

• Salary range: RM2500 - RM3000
• Medical & hospitalization covered
• EPF, SOCSO and EIS covered

Working hours:

• 8:00 AM – 4:00 PM (Monday – Saturday)

Working location:

• Sunway Medical Centre, 5, Jalan Lagoon Selatan, Bandar Sunway, 47500 Subang Jaya, Selangor
• Direct linked to Sun Med BRT station

Job Types: Full-time, Permanent, Contract
Contract length: 12 months
Pay: RM2,500.00 - RM3,000.00 per month
Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Opportunities for promotion
• Parental leave
• Professional development
• Vision insurance

Schedule:

• Day shift
• Fixed shift
• Monday to Friday

Supplemental Pay:

• Attendance bonus
• Performance bonus
• Yearly bonus

Application Question(s):

• What is your nationality?
• What is your date of birth?
• Are you a smoker?
• What is your salary expectation?
• If you hired, what is your availability to join the company?

Education:

• STM/STPM (Preferred)

Experience:

• Customer Care Specialist: 1 year (Preferred)

Language:

• English (Preferred)
• Mandarin (Preferred)

Location:

• Sunway (Preferred)