Customer Service and Support

Job Title:
B2B Sales Advisor (German/Dutch/Italian)Job Description
The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support. Are you ready to deliver timely, accurate and professional customer service via phone, chat, social media and email? The target is to ensure excellent service standards and maintain high customer satisfaction.

What you’ll be doing at Concentrix Greece:
Key Responsibilities:

• Client Consultation: Demonstrate a commitment to consultative sales to achieve client goals.
• Portfolio Management: Manage a portfolio of small business clients, focusing on revenue growth.
• High volume proactive outreach
• Client Needs: Prioritize outreach based on an understanding of client needs and research vertical/market industry insights.
• Tailored Solutions: Identify sales opportunities and provide tailored solutions to meet client goals.
• Product Optimization: Engage proactively and reactively with clients to assess and optimize product performance.
• Continuous Improvement: Suggest improvements for ad products and customer experience.
• Knowledge Development: Develop and share expert knowledge of our advertising solutions, including performance impacts.

Experience/Skills Required:

• Language Proficiency: Fluency in German, Dutch, or Italian with a very good command of English (at least B2 level).
• Digital Marketing Skills: Experience in social media and/or digital marketing will be considered an advantage.
• Work Ethic: Highly motivated individuals with a strong work ethic are desired.
• Sales Experience: At least 1 year overall strong sales-oriented outlook, including:

• Short sales cycles
• High volume proactive outreach
• Immediate implementation or adoption of recommended solutions.
• Delivering exceptional customer experience for a one-touch service model.
• Ability to perform in a fast-paced environment, having accountability of own metrics and results.
• Soft Skills: Strong analytical, organizational, and creative thinking skills. Excellent communication and interpersonal skills with a sales-driven approach

What we offer:

• Indefinite contract
• Competitive remuneration package (14 Salaries)
• Opportunities for international Career through our International Mobility program
• A challenging working environment
• Employee events
• Private health insurance + Dental Care
• 3 euros meal voucher in Up Hellas card per working day
• Free gym and other well-being activities
• Enjoy with your co-workers your lunch break at our new Restaurant

You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the "wow" too.

More than your background, it is your motivation and your personality that will make you part of our fun-loving community.

Concentrix Hellas is an equal-opportunity employer

Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
Location:
GRC Athens - Minwos 10-16Language Requirements:
Dutch (Required), English (Required), German (Required), Italian (Required)Time Type:
Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents