• Lead retention efforts by nurturing and maintaining strong relationships with brokers and distribution partners.
• Proactively identify and address client needs to ensure high satisfaction and long-term loyalty.
• Deliver tailored solutions that align with Zurich’s underwriting standards and client expectations.
• Evaluate, assess, and underwrite insurance risks within delegated authority, ensuring compliance with Zurich’s policies and standards.
• Provide technical advice and innovative solutions to brokers and clients on complex risks.
• Maintain up-to-date knowledge of market trends, competitor activities, and regulatory changes impacting underwriting practices.
• Support targeted new business acquisition by identifying growth opportunities within the local market.
• Collaborate with Zurich’s distribution and product teams to develop compelling proposals for brokers and prospective clients.

• Proven experience in underwriting, with a strong understanding of commercial insurance products and markets.
• Exceptional relationship management skills, with a track record of successful broker and client engagement.
• Strategic thinking and analytical ability to assess risks and make sound underwriting decisions.
• Strong communication and negotiation skills, with the ability to influence and inspire confidence in stakeholders.
• Self-motivated and proactive, with a focus on delivering results in a competitive market.
• Familiarity with the Western Australian insurance market and its unique characteristics is highly desirable

• thinking differently, making iterative change, simplifying, finding efficiencies and improving how we do things. We are always testing and learning
• setting up our business units with the right resources, pointed at the right things
• having a clear and visible set of objectives that each one of us can help form, rally behind, and deliver.