Summary

• Excellent communication skills with customers, staff, international management team
• Comfortable in interacting with C-suite-level people
• Good in building strong rapport and trust with customers
• Report sales activity and forecast pipeline through salesforce.com
• A good understanding of manufacturing processes is required, with an appreciation of CAD/CAM/CMM and factory operations
• Experience in coordination of pre-sales and post-sales engineering support
• Chinese speaking and writing is essential

Job Responsibilities

• To develop positive relationships with the key stakeholders and partners relevant to the business
• Account Growth: Identify and pursue opportunities to expand the account footprint, including upselling and cross-selling additional products or services.
• Strategic Planning: Develop and execute strategic account plans to achieve revenue and growth targets.
• Customer Satisfaction: Ensure high levels of customer satisfaction by addressing client needs promptly and effectively.
• Project Coordination: Collaborate with internal teams, including sales, marketing, product development, and customer support, to deliver tailored solutions.
• Reporting and Analysis: Monitor account performance, prepare regular reports, and analyse data for business strategies.
• Contract Negotiation: Lead contract negotiations with clients, ensuring favourable terms and conditions.
• Market Insights: Stay informed of industry trends, competitor activities, and market conditions to provide strategic insights.
• To ensure effective and appropriate communication at all levels within the company
• Share product, market, and competitor knowledge with colleagues and management
• Ensure all activities comply with company procedures, standards and policies, ensuring that the company’s image and reputation are maintained

• To achieve targeted revenue and growth KPIs
• Contribute towards the setting of business objectives
• Effectively implement strategies for targeted business development and revenue growth
• Provide commercial support and assistance to existing resellers
• Target and sign new resellers and support them throughout the induction process, ensuring that they are effective within the shortest possible time
• Instigate and execute specific marketing activities
• Provide feedback on market information together with customers’ and partners’ product requirements

Qualifications

• BS in Engineering or related industry experience
• At least 3 years of experience in technical sales or related products in the manufacturing industries.
• Knowledge of the Automotive, Shipbuilding, Electronic and Heavy manufacturing industries in Vietnam