Working time: Rotating shift working with 03 shifts (8 hours/day; 40 hours/week)
+ Morning shift: [protected info]
+ Afternoon shift: 14:00 - 22:00
+ Night shift: 22:00 - 06:00

• Handle inquiries from international customers.
• Be responsible for troubleshooting by close cooperation and communication with Global Carrier.
• Take prompt actions following procedures if detected any issues on monitoring system.
• Analyse the data and report to the related parties.
• Monitor and maintain the service quality of international call, roaming and operation of equipment remotely.
• Any other customer support tasks.

Benefits

• Two months training program for newcomers
• Salary increases twice/year, bonus twice/year
• Shift allowance
• Overtime payment
• Light meal allowance
• Free Parking
• 14 Annual Leave days & 3 Sick Leave days, other special leave days
• Flexible working time window for pregnant employee
• Accident insurance 24/24
• Opportunities to participate in Company Trip, Parties, Sport Activities, etc.
• Self-improvement classes and other training activities

Working Location: Tầng 5, Tòa nhà QTSC 9, Đường số 3, Công viên phần mềm Quang Trung, P. Tân Chánh Hiệp, Q.12, TP.HCM

Thưởng
Salary Review twice a year, 14 leave days, 3 sick leave days
Chăm sóc sức khoẻ
Premium Heathcare Social insurance, health insurance, unemployment insurance as labor law stipulated
Cơ hội du lịch
Company trip, team building