Wingie Enuygun Group is Turkey’s leading travel marketplace with more than 20 million visitors and 70 million page impressions each month. With its user-focused service, more than 500,000 travelers worldwide book their flights on Wingie Enuygun Group every month.
We invite you to have the opportunity to work in Wingie Enuygun Group's young and dynamic team.
We are looking for a CRM Specialist for Wingie Enuygun Group's growing CRM department. With this position, you will have the chance to take part in the team that has developed one of the most successful internet businesses in Turkey.
Requirements
What makes you special?

• You hold a Bachelor's or Master's degree in Management, Economics, Marketing, Industrial Engineering, Mathematics, or a related field.
• You have 2+ years of experience in CRM, Marketing, or Growth, ideally within an online marketplace or e-commerce environment.
• You are familiar with CRM tools (e.g., Insider, Braze, or similar) and managing communication channels such as email, SMS, push notifications, and in-app messages.
• You are proficient in MS Office Programs
• You have strong expertise in customer segmentation, lifecycle management, and ad-hoc CRM calendar management, with a focus on driving acquisition, retention, and churn win-back strategies.
• You are a proactive problem solver with strong analytical and communication skills.

What will you do?

• You will contribute to the development of innovative CRM strategies to enhance customer engagement.
• You will design customer journeys across all domains, aiming to improve KPIs both within and across domains.
• You will continuously analyze campaign results and iterate on journey designs accordingly.
• You will manage the ad-hoc campaign calendar to ensure seamless execution and alignment with business goals.
• You will design and execute A/B and multivariate tests, analyzing results to optimize all workflows and ad-hoc campaigns for better performance.

Benefits

• The opportunity to work with the latest technologies and tools which serve the needs of millions of travelers worldwide,
• The chance to witness firsthand how we have managed to become a rapidly scaling and now globalized e-commerce company in Turkey and to be a part of a culture that centers around data, productivity, and customer satisfaction,
• Lifelong learning, development, and growth opportunities with ongoing training sessions, internal and external training programs, and free access to e-learning platforms such as Coursera, Udemy, Symfonycasts, Lynda, Edx, Oreilly,
• Appointments with our nutritionist for you to take a step towards healthier lifestyle,
• Netflix Gift Card so that you can unwind after a productive day by watching your favorite shows,
• A comprehensive orientation program to get you acquainted with the Wingie Enuygun team and start contributing from the first day,
• An office environment without a dress code,
• Meal card for lunch and daily access to healthy snacks (Multinet),
• Social club memberships (Hiking Club, Animal Protection Club, Basketball Club, Football Club, Volleyball Club, Chess Club, Game Club, Culture and Art Club),
• Complementary health insurance (Anadolu Sigorta),
• Life insurance (Axa),
• Commuter benefits covering the number of days you come to the office,
• Two big parties to celebrate your successes with your team,
• Discounts on flight tickets and hotel reservations from Wingie Enuygun Group,
• Carrefour Gift Card to contribute to grocery shopping once a year,
• Marriage and birth gifts