Position Snapshot

Location: Orbe, Switzerland
Company: Nestlé Product Technology Centre Coffee
Act. Rate: Full-Time
Type of contract: Permanent contract
Ideal starting date: February/March 2025


Position Summary


The Nestlé Product Technology Centre Coffee (NPTC Coffee) is the leading R&D organization that discovers, develops and deploys coffee and beverage products and technologies for in-home and out-of-home consumption. It consists of units in Konolfingen (CH), Marysville (USA), Orbe (CH) and Singapore and provides new products and processes to all Nestlé markets worldwide.
Our mission – to delight the consumer wherever, whenever, however by delivering moments of genuine pleasure and indulgence - drives the need for us to attract, select and develop the right people for the right jobs throughout the value chain of our business.


As a Senior Innovation Insights Specialist, you will develop consumer learning plans to uncover insights in a fast-paced innovation environment and guide their translation into competitive products. This global role requires a strong understanding of consumer insights, identifying opportunities, leveraging rapid experimentation, and effective storytelling.
You will work with cross-functional teams, including Global Brand, Insights, Ideation, and local market teams, to enhance our coffee innovation and renovation strategies for brands like Starbucks, Nespresso, and Nescafe.


A Day in the Life of a Senior Innovation Insight Specialist

• Gain a deep understanding of consumers and product categories to create actionable insights and engaging narratives
• Act as the consumer advocate in cross-functional project teams, providing expertise in consumer insights and leading I&R activities
• Plan and conduct consumer research, customizing approaches to fit needs, budgets, and timelines.
• Identify strategic business opportunities and emerging consumer trends
• Explore innovative techniques that align with incubator objectives
• Collaborate regularly with peers across three global R&D centers and other research locations

What will make you successful

• Degree in Social Sciences, Marketing, Business, Economics, or a related field
• Established experience in Consumer and Marketplace Insight, preferably with an innovation focus
• Proven ability to generate consumer insights that drive innovation
• Skilled in modern and agile insight methods and social listening tools
• Open-minded and creative, experienced in novel consumer research techniques
• Strong analytical, storytelling, and communication skills
• Excellent team player with strong stakeholder management abilities
• Fluent in English, additional language proficiency is a plus

Nestlé is committed to the accessibility of its recruitment process. If you require an adaptation during the recruitment process, please do let us know so we can support you effectively. All information will be treated confidentially.
At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering a diverse, friendly, supportive, and collaborative environment, that creates positive disruption, embraces innovation, and empowers people and teams to win. We aim to hire friendly, respectful, inspiring people who care about the people’s lives that we touch every single day.
Be a force for good. Join Nestlé and visit us on www.nestle.com.