Job IntroductionSerco is a leading Space Services Provider with thousands of skilled resources that has supported over 50 space missions on behalf of more than 10 Space or Government agencies around the globe, including the ESA and NASA. Serco, a prominent player in the Space industry with over 40 years of experience, has a robust partnership with the European Space Agency (ESA), particularly through their work at the European Space Astronomy Centre (ESAC) in Spain. Serco's collaboration with ESAC involves supporting a range of scientific missions, including data processing for missions like Gaia, Solar Orbiter, and Euclid. They also provide critical support for planetary missions such as Bepi Colombo and Exo Mars Trace Gas Orbiter. This partnership underscores Serco's commitment to advancing Space science and technology, making it an ideal environment for professionals seeking to contribute to ground breaking Space projects.
We are currently looking for a Software Product Assurance (PA) Engineer to support the European Space Agency (ESA) at the European Space Astronomy Centre (ESAC) in the development and operations of scientific missions. The job is required to be performed at the European Space Astronomy Centre premises located in Villanueva de la Cañada, Madrid, Spain with teleworking.
In this role you will support the development and operations team in the definition of the processes and the quality levels of the software developed to fulfil the requirements defined by the European Space Agency. You will be the Scrum Master and will propose and implement Agile practices to improve the efficiency of the team. You will become the point of reference regarding standards for software development and operations and will interact with a wider group of PA engineers, sharing knowledge and good practices and improving along the way.
Main Responsibilities

• Guide the team’s work towards the fulfillment of programmatic and technical Software Product Assurance requirements
• Scrum Master of the development and operations teams
• Perform Software PA analysis and generate reports and technical documentation
• Maintain PA processes and procedures
• Participate in reviews, meetings and software review boards as needed
• Contribute to software product evaluation and process assessment, including the definition of the metrication program
• Support the teams in the verification and validation activities at all level and with the formalities associated
• Lead and support the continuous improvement process
• Support the team with the Continuous Integration process and tools used
• Maintain the corresponding databases for tracking software issues, actions as required.
• Support the risk management process

Successful Candidate

• Master’s degree in engineering or scientific area
• Relevant experience in software development and/or software Product Assurance
• Practical experience implementing ECSS standards, especially those applicable to software
• Knowledge and proven experience in:
• Software engineering processes
• Product Assurance processes
• Configuration of complex systems
• Tools: JIRA/Confluence, Jenkins, git, Maven and Sonar Qube or equivalent
• Test automation, load and performance testing and tools
• Experience working with Agile methodologies, mainly SCRUM/Kanban, and familiarity with Dev Ops practices

Background knowledge in the following areas would be an asset:

• ESA software engineering processes and standards
• Software licensing
• Science operations

On offer:

• Competitive Salary.
• Great career opportunities in the Space industry
• Comprehensive package of benefits offered by the company, such as life insurance and health insurance.
• Engaging company events to foster team spirit.
• Hybrid working model to support work-life balance.
• Opportunity to work in an international environment.

Relocation:
Spain is known for its vibrant culture, including flamenco music and dance, bullfighting, and world-renowned festivals. Spanish workers enjoy a minimum of 30 calendar days of paid vacation annually, plus numerous public holidays, ensuring plenty of time for rest and travel. Spain offers generous maternity and paternity leave, as well as other family-friendly policies that support parents in balancing work and family life. Spain is known for its pleasant Mediterranean climate, with warm summers and mild winters, making it an attractive place to live year-round.
Serco provides comprehensive relocation support for all EU passport holders moving to Madrid to join Serco España S.A.
DE&I:
Diversity, Equity & Inclusion at Serco is based on a culture where every voice is heard and every employee feels valued. Working together as one team, we can enhance the experience of our people and teams, improve the value of our solutions to better serve the missions of our customers, and make an impact in our world
About The Company Why should you join Serco ?
At Serco not only is the nature of the work we do important, everyone has an important role to play.
Meaningful and vital work - You’ll contribute to methodologically intercepting challenges whilst achievements will also be recognised and celebrated.
A world of opportunity - You’ll be wholeheartedly supported with development and career progression
Great people - You’ll become an integral member of a well-defined and supportive team who believe passionately in the value of our work. We are a company passionate about diversity and inclusion.
About Serco
Serco Europe has operated in the Netherlands and Spain over the past 30 years, mainly in the field of Space. Serco Netherlands and Spain have a long history of partnership and trust with the European Space Agency (ESA).
In both countries, Serco is proud to deliver the highest calibre of people and services at ESTEC (ESA’s technology and engineering hub) and ESAC (ESA’s Astronomy and Science centre).
At the heart of its business, Serco Netherlands and Spain source, train, care and support employees, enabling them to better pursue their dreams of working in the Space industry in excelling in the delivery of essential public services.
Important:
Any offer of employment is contingent upon you providing documents to verify your identity and employment eligibility, as required by law.
Applicants are reminded that they will be requested to produce such documentation during the recruitment process.
Please contact a member of the recruitment team if you require further details of acceptable types of documentation required for verification of identity and work authorization.
Data Protection:
For more information on how the personal data in your application is process, please see the link Data Protection policy here.
Package Description What we offer if you join our amazing team:

• Competitive Salary.
• Comprehensive package of benefits offered by the company.
• Assistance with relocation can be provided; details available upon request.
• Engaging company events to foster team spirit.
• Hybrid working model to support work-life balance.
• Opportunity to work in an international environment.